Incident Manager
vor 4 Wochen
Wir suchen einen erfahrenen Incident Manager, der unsere Kunden bei technischen Störungen unterstützt. Als Teil unseres Support-Teams wirst du die Analyse und Behebung von Incidents in unserem Ticketsystem (Jira) koordinieren.
Aufgaben:- Betreuung unserer Kunden bei technischen Störungen
- Bearbeitung, Priorisierung, Klassifizierung, Dokumentation und Überwachung von Incidents
- Durchführung von Fehler-Ursachen-Analysen
- Koordination der Maßnahmen zur Analyse und Behebung von Incidents
- Unterstützung des Service Desk Teams bei fachlichen Fragen
- Abgeschlossene Ausbildung/ Studium im Bereich IT oder vergleichbare Berufserfahrung
- Supporterfahrung im IT-Umfeld, sowie Kenntnisse in der Log- und Fehleranalyse von Webapplikationen
- Erfahrung im Umgang mit SQL, HTML, XML, CSS, Java
- Sehr gute Kommunikationsfähigkeit in deutscher und englischer Sprache
- Ein interdisziplinäres und internationales Arbeitsumfeld
- Erfahrene, intelligente und motivierte Kolleg*innen
- Immer neue Herausforderungen und Entwicklungsmöglichkeiten
- Hybrides Arbeitszeitmodell
- Moderne und gut angebundene Offices
- Moderne Tools und Prozesse
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Incident Manager
vor 2 Wochen
Saarbrücken, Saarland, Deutschland imc AG VollzeitJobbeschreibung:Als Incident Manager bei imc AG unterstützt Du unsere Kunden bei technischen Störungen in der digitalen Bildung. Deine Aufgaben umfassen die Analyse und Behebung von Incidents, die Koordination von Maßnahmen zwischen Service Desk, Hosting und Software-Entwicklung sowie die Unterstützung des Service Desk Teams bei fachlichen Fragen.Deine...
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Incident Manager
vor 2 Wochen
Saarbrücken, Saarland, Deutschland imc AG VollzeitAls Incident Manager bei imc AG unterstützt Du unsere Kunden bei technischen Störungen. Deine Aufgaben:Betreuung unserer Kunden bei technischen StörungenBearbeitung, Priorisierung, Klassifizierung, Dokumentation und Überwachung von Incidents in unserem TicketsystemDurchführung von Fehler-Ursachen-Analysen und Bereitstellung von Workarounds oder...
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Incident Manager
vor 3 Wochen
Saarbrücken, Saarland, Deutschland imc AG VollzeitAls Incident Manager bei imc AG unterstützt Du unsere Kunden bei technischen Störungen in der digitalen Bildung. Deine Aufgaben:Betreuung unserer Kunden bei technischen StörungenBearbeitung, Priorisierung, Klassifizierung, Dokumentation und Überwachung von Incidents in unserem Ticketsystem (Jira)Durchführung von Fehler-Ursachen-Analysen, auch in...
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IT Core Banking Business Services Manager
vor 3 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleWe are seeking a highly skilled IT professional to join our Core Banking IT team as a Business Services Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our Core Banking platform and its satellite applications.Key ResponsibilitiesAct as the primary point of contact for production-related topics...
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IT Core Banking Business Services Manager
vor 4 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleWe are seeking a highly skilled IT professional to join our Core Banking IT team as a Business Services Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our Core Banking platform and its satellite applications.Key ResponsibilitiesAct as the primary point of contact for production-related topics...
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Digitale Störungsmanager/in
vor 1 Woche
Saarbrücken, Saarland, Deutschland imc AG VollzeitJobbeschreibung: Als Incident Manager bei imc AG unterstützt du unsere Kunden bei technischen Störungen und analysierst abwechslungsreiche Probleme. Deine Aufgaben umfassen die Betreuung von Kunden, die Priorisierung und Klassifizierung von Incidents, die Durchführung von Fehlerursachenanalysen und die Koordination von Maßnahmen zur Analyse und Behebung...
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IT Core Banking Business Services Manager
vor 4 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleWe are seeking a highly skilled IT professional to join our Core Banking IT team as a Business Services Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our Core Banking platform and its satellite applications.Key ResponsibilitiesAct as the primary point of contact for production topics related...
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IT Core Banking Business Services Manager
vor 4 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleWe are seeking a highly skilled IT professional to join our Core Banking IT team as a Business Services Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our Core Banking platform and its satellite applications.Key ResponsibilitiesAct as the primary point of contact for production topics related...
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Business Relationship Manager
vor 2 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitMain ResponsibilitiesAs a Business Relationship Officer at ODDO BHF Group, you will be responsible for ensuring superior customer satisfaction for Business and maintaining it at all times. You will work closely with Business to deliver products in the best way, controlling the Quality of Service on applications used by our Business (mainly Private Wealth...
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Business Relationship Manager
vor 2 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitMain ResponsibilitiesAs a Business Relationship Officer at ODDO BHF Group, you will be responsible for ensuring superior customer satisfaction for Business and maintaining it at all times. You will work closely with Business to deliver products in the best way, controlling the Quality of Service on applications used by our Business (mainly Private Wealth...
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Business Relationship Manager
vor 1 Monat
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitJob SummaryWe are seeking a highly skilled Business Relationship Officer to join our Information Systems Department at ODDO BHF Group. As a key member of our team, you will be responsible for ensuring superior customer satisfaction for Business and maintaining it at all times.Main ResponsibilitiesWork closely with Business to deliver products in the best...
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Business Relationship Manager
vor 1 Monat
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitJob SummaryWe are seeking a highly skilled Business Relationship Officer to join our Information Systems Department at ODDO BHF Group. As a key member of our team, you will be responsible for ensuring superior customer satisfaction for Business and maintaining it at all times.Main ResponsibilitiesWork closely with Business to deliver products in the best...
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Business Relationship Manager
vor 1 Monat
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitJob SummaryWe are seeking a highly skilled Business Relationship Officer to join our Information Systems Department at ODDO BHF Group. As a key member of our team, you will be responsible for ensuring superior customer satisfaction for Business and maintaining it at all times.Main ResponsibilitiesWork closely with Business to deliver products in the best...
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Business Relationship Manager
vor 1 Monat
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitJob SummaryWe are seeking a highly skilled Business Relationship Officer to join our Information Systems Department at ODDO BHF Group. As a key member of our team, you will be responsible for ensuring superior customer satisfaction for Business and maintaining it at all times.Main ResponsibilitiesWork closely with Business to deliver products in the best...
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Business Services Team Lead
Vor 6 Tagen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitCore Banking IT Team LeadAs a key member of the ODDO BHF Group IT Department, you will be responsible for leading the CORE BANKING IT team, which has developed a comprehensive back-office platform to manage the group's business lines. This platform supports the European ambitions of the Group and requires a strong team lead to ensure its smooth operation.Key...
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IT Core Banking Business Services Lead
vor 3 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleWe are seeking a highly skilled and experienced IT professional to join our CORE BANKING IT team as a Business Services Lead. As a key member of our team, you will be responsible for leading the Business Services team and ensuring the smooth operation of our Core Banking platform.Key ResponsibilitiesManage and resolve production topics for all...
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IT Core Banking Business Services Lead
vor 3 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleWe are seeking a highly skilled and experienced IT professional to join our CORE BANKING IT team as a Business Services Lead. As a key member of our team, you will be responsible for leading the Business Services team and ensuring the smooth operation of our Core Banking platform.Key ResponsibilitiesManage and resolve production topics for all...
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IT Core Banking Business Services Specialist
vor 2 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleAs a key member of the ODDO BHF Group IT Department, you will join the CORE BANKING IT team, which has developed a comprehensive back-office platform to manage all business lines of the group. This platform supports the European ambition of the Group and requires a skilled professional to lead the Business Services team.Key ResponsibilitiesBe...
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IT Core Banking Business Services Specialist
vor 2 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleAs a key member of the ODDO BHF Group IT Department, you will join the CORE BANKING IT team, which has developed a comprehensive back-office platform to manage all business lines of the group. This platform supports the European ambition of the Group and requires a skilled professional to lead the Business Services team.Key ResponsibilitiesBe...
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IT Core Banking Business Services Specialist
vor 2 Wochen
Saarbrücken, Saarland, Deutschland ODDO BHF VollzeitAbout the RoleAs a key member of the ODDO BHF Group IT Department, you will join the CORE BANKING IT team, which has developed a comprehensive back-office platform to manage all business lines of the group. This platform supports the European ambition of the Group.Key ResponsibilitiesBe the primary point of contact for production topics for all users of the...