Senior Collections Manager EMEA
vor 1 Monat
This role is responsible for overseeing the collections process and ensuring accurate collection measures are being taken to reduce the overall company liability and exposure. The qualified candidate will manage specific finance functions related to the collections of delinquent receivables for a portfolio of accounts in the EMEA region in order to maintain the cash flow.
Key Responsibilities:- Converse and communicate in English with franchisees and internal departments mainly Finance & Legal to ensure that financial obligations to WHR are met.
- Negotiate payment arrangements, review financial statements, and field incoming calls to resolve past due accounts.
- Recommend accounts for next collection steps, account reconciliations, including submitting write-offs and payment processing details.
- Reconcile withholding tax receipts and VAT (where applicable) and perform withholding and VAT (where applicable) adjustments.
The ideal candidate should have a high level of impact on EMEA cash flow, be critical to timely processing of payments and write-offs, and have excellent verbal and written communication skills. They must also be able to work well with others and be able to contribute to a team. Proficient with computers is required.
Skills and Qualifications:- Must speak and write English and German.
- Highly proficient in Microsoft Excel.
- Motivated, detail-oriented person who is able to work independently in a fast-paced environment.
- Well-developed negotiation skills.
- Heavy phone usage/volume.
- Persistent with excellent follow-up skills.
- Good problem-solving and decision-making skills.
- Results-driven and results-oriented.
$80,000 - $110,000 per year based on location and experience.
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