Technical Training Specialist
vor 1 Monat
About the Role
We are seeking a highly motivated and experienced Technical Trainer to join our team at Johnson Controls. As a Technical Trainer, you will be responsible for delivering high-quality training programs to our Field Technicians, internal and external trainers, and customers.
Key Responsibilities
- Develop and deliver training sessions, workshops, and seminars on JCI HVAC & BMS Controls products and systems.
- Train colleagues, customers, and partners on JCI Building Management Systems Controls products.
- Manage learning timelines, deliverables, dependencies, and risks across a spectrum of teams and stakeholders.
- Work closely with the L&D Leaders to ensure that the learning experience and content are useful and relevant for diverse learning audiences.
- Partner with other Program Leads globally to share best practices, collaborate, and drive consistency across the organization.
- Help implement metrics and evaluation protocols for learning deliverables in the region.
Requirements
- Previous experience working with Building Management Systems Controls business in any relevant role.
- Demonstrated interest in training and supporting colleagues to build knowledge and enhance performance.
- Experience collaborating with instructors, SMEs, learning professionals, product managers, vendors, program managers, and stakeholders.
- Strong writing and communication skills in both English and German language.
- Ability to travel up to 15%.
Preferred Qualifications
- Experience in delivering trainings.
- Understanding of HVAC & Controls products and systems, install and service in the field and with customers.
- Project Management experience to support program management, scheduling, communications, and delivery.
- Previous experience supporting teams who deploy learning across the EMEALA region.
- Experience working in a multinational organization.
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