Technical Training Specialist
vor 3 Wochen
About the Role
We are seeking a highly skilled Technical Trainer to join our team at Johnson Controls. As a Technical Trainer, you will be responsible for delivering high-quality training programs to our Field Technicians, as well as internal and external stakeholders.
Key Responsibilities
- Work with JCI HVAC products and systems, installing and servicing in the field and with customers
- Conduct training sessions, workshops, and seminars
- Train colleagues, customers, and partners on JCI Heating, Ventilation, and Air Conditioning products
- Manage learning timelines, deliverables, dependencies, and risks across a spectrum of teams and stakeholders
- Work closely with L&D Leaders to ensure that the learning experience and content are useful and relevant for diverse learning audiences
- Partner with other Program Leads globally to share best practices, collaborate, and drive consistency across the organization
- Help implement metrics and evaluation protocols for learning deliverables in the region
- Learn on a day-to-day basis about how our equipment and strategies work to conserve energy and protect the environment
Requirements
- Previous experience working with Heating, Ventilation, and Air Conditioning systems in any relevant role
- Demonstrated interest in training and supporting colleagues to build knowledge and enhance performance
- Experience collaborating with instructors, SMEs, learning professionals, product managers, vendors, program managers, and stakeholders
- Strong writing and communication skills in English
- Ability to travel up to 15%
Preferred Qualifications
- Experience in delivering trainings
- Fluency in any of the following languages: German, Spanish, French, Italian, Dutch
- Understanding of BMS products and systems, installing and servicing in the field and with customers
- Project Management experience to support program management, scheduling, communications, and delivery
- Previous experience supporting teams who deploy learning across the EMEALA region
- Experience working in a multinational organization
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