Technical Training Specialist

vor 2 Wochen


Ratingen, Nordrhein-Westfalen, Deutschland Johnson Controls Vollzeit

Job Summary

We are seeking a skilled Technical Trainer to join our team at Johnson Controls. As a Technical Trainer, you will be responsible for delivering high-quality training programs to our Field Technicians and internal stakeholders.

Key Responsibilities

  • Develop and deliver training sessions, workshops, and seminars on Heating, Ventilation, and Air Conditioning systems.
  • Train colleagues, customers, and partners on JCI products and systems.
  • Manage learning timelines, deliverables, dependencies, and risks across a spectrum of teams and stakeholders.
  • Work closely with the L&D Leaders to ensure that the learning experience and content are useful and relevant for diverse learning audiences.
  • Partner with other Program Leads globally to share best practices, collaborate, and drive consistency across the organization.
  • Help implement metrics and evaluation protocols for learning deliverables in the region.

Requirements

  • Previous experience working with Heating, Ventilation, and Air Conditioning systems in any relevant role.
  • Demonstrated interest in training and supporting colleagues to build knowledge and enhance performance.
  • Experience collaborating with instructors, SMEs, learning professionals, product managers, vendors, program managers, and stakeholders.
  • Strong writing and communication skills in English language.
  • Ability to travel up to 15%.

Preferred Qualifications

  • Experience in delivering trainings.
  • Fluency in any of the following languages: German, Spanish, French, Italian, Dutch.
  • Understanding of BMS products and systems, install and service in the field and with customers.
  • Project Management experience to support program management, scheduling, communications, and delivery.
  • Previous experience supporting teams who deploy learning across the EMEALA region.
  • Experience working in a multinational organization.


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