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Advanced Field Service Engineer

vor 2 Monaten

Wiesbaden, Hessen, Deutschland Beckman Coulter Diagnostics Vollzeit

About the Role:

The Advanced Field Service Engineer for Beckman Coulter Diagnostics is a key member of our Field Service Team, responsible for the installation, maintenance, and repair of diagnostic systems, immunochemistry, clinical chemistry, and automation systems. This role is part of our remote team based in Darmstadt, Germany.

Key Responsibilities:

  • Installation, maintenance, and repair of diagnostic systems, immunochemistry, clinical chemistry, and automation systems
  • Ensure compliance with relevant regulations, including MPG, MedGV, and VDE, as well as Beckman Coulter quality regulations
  • Provide brief instruction to laboratory users and answer technical questions from customers
  • Collaborate closely with colleagues from sales, application, service hotline, and service scheduling departments
  • Organize and optimize personal spare parts inventory
  • Complete administrative tasks, including recording customer service reports using Service Max
  • Adhere to internal processes in accordance with Beckman Coulter work instructions

Requirements:

  • Strong technical knowledge in mechanics and electronics
  • Excellent communication skills and proficiency in German and English
  • Valid driving license class B and willingness to travel

Desirable Qualifications:

  • Previous experience in a technical service organization, preferably in the healthcare industry
  • Knowledge of regulations and standards concerning in vitro diagnostics (IVDs)