Sales Operations Manager DACH

Vor 7 Tagen

Frankfurt am Main, Hessen, Deutschland SharkNinja Vollzeit

At SharkNinja, we're seeking a highly skilled Sales Operations Manager to oversee and optimize our sales operations across key retail accounts in the DACH region. As a key member of our team, you will be responsible for driving revenue and margin through effective demand planning, inventory management, and purchase order execution.

Key Responsibilities:

  • Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company's overall business objectives.
  • Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations.
  • Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities.
  • Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts.
  • Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination.
  • Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process.
  • Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers.
  • Input and manage confirmed promotional plans in SFO, maintaining the promotional calendar with internal and external sales analysts.
  • Partner with the sales director/account manager and sales analysts to prepare customer presentations, monthly business reviews, budget reviews, and POS reports.
  • Develop a thorough understanding of the kitchen and floor care product categories, including consumer preferences and competitive dynamics.
  • Lead special projects focused on German business growth and operational optimization.
  • Oversee the execution of German product launches, ensuring alignment with customer needs and timely market introduction.

Requirements:

  • Expert proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data visualization. Proficiency in SQL and Python for data analysis and process automation is a bonus but not required.
  • Ability to analyze retail sales data, anticipate market trends, and make strategic recommendations to drive business growth.
  • Strong verbal and written communication skills, with the ability to present complex data and insights to various audiences.
  • Experience in managing projects or initiatives, with strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.
  • Ability to proactively identify, anticipate, and resolve issues efficiently.
  • Bachelor's degree in business, Data Science, Supply Chain Management, or a related field.
  • Fluent English and German.
  • 5+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry.
  • Significant experience in multiple roles within sales, demand planning, or similar fields, preferably with major German retailers.

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