Aktuelle Jobs im Zusammenhang mit Account Manager: Leisure Industry Specialist - Eschborn, Hessen - Marriott International
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Eschborn, Hessen, Deutschland Marriott International VollzeitJob SummaryThe Leisure Account Manager is responsible for managing and providing dedicated support to a targeted portfolio of complex GSO accounts. This role builds and maintains business relationships with key buying influencers to achieve account market share goals across assigned Marriott brands. The primary focus is on opportunities to increase...
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Account Manager: Leisure Industry Specialist
vor 2 Monaten
The Account Manager Leisure is responsible for managing a targeted portfolio of accounts in the leisure industry for Marriott International. They focus on building and maintaining relationships with key influencers to drive market share goals. The role involves increasing preference, loyalty, and improving the overall buying process to make working with Marriott easier. As an Account Manager in the leisure sector, this position directly oversees sales activities within their designated accounts.
The Account Manager Leisure supports Marriott's vision and mission by utilizing strategic account management and team-based sales to increase preference, loyalty, and profitable share within their accounts. They contribute to the overall success of Marriott by driving revenue generation and value creation through sales efforts.
Business Context
The Account Manager Leisure provides dedicated support to a targeted portfolio of accounts in the leisure industry. They work as part of a team on complex accounts and assist in developing and maintaining strategies for revenue generation. In this role, the Account Manager Leisure is directly responsible for select transactional sales activities within their assigned areas.
This position is based in a global business environment.
Candidate ProfileEducation and Experience Preferred
- 3+ years of sales and marketing experience required.
- Total Account Management experience preferred.
- Hospitality sales experience preferred.
- Fluency in German & English preferred.
- Experience in Tour Operator, Travel Agency, or Hospitality Industry a plus.
Account Management
- Accurately qualifies potential accounts and maintains up-to-date information on each account.
- Manages resources within budgeted guidelines and develops goals to support the strategic account plan.
- Represents all Marriott International brands and facilitates client education on brands and programs.
- Proactively develops account sales and supports data gathering and reporting functions.
Revenue Generation
- Identifies and manages opportunities based on strategic account initiatives and key purchase points.
- Partners with HQ support for pricing processes and relates customer needs to product capabilities.
- Works with Revenue Management to support account strategy in-market.
Value Creation
- Anticipates opportunities to build customer satisfaction and delivers value-added products and services.
- Establishes and maintains relationships with key buying influences to create unique value.
- Pursues initiatives to capitalize on strengths and market opportunities.
Customer Preference & Loyalty
- Conducts information sessions to maintain commitment to Marriott as a strategic supplier.
- Delivers value-added products and services for customer loyalty.
- Focusing on two-way communication to ensure win-win relationships.
Market Integration & Leadership
- Assists diverse cultures and backgrounds in the account team and ensures account sales strategies are communicated effectively.
- Identifies and cultivates relationships with key colleagues and stakeholders.
- Participates in market pull-through activities and supports 'in-market' property needs.
Other
- Performs other duties as assigned to meet business needs.
Building Relationships
- Builds credibility and encourages strong working relationships.
- Creates a comfortable work environment for open communication.
- Shows awareness of how behavior impacts others.
- Encourages teamwork.
Customer Relationships
- Models and empowers others to anticipate customer preferences.
- Clearly explains policies and resolves customer issues.
- Monitors customer satisfaction and takes action.
Global Mindset
- Values diversity and promotes an inclusive culture.
- Acts against unfair treatment and supports a multicultural workforce.
- Seeks diverse opinions and ideas.
Generating Talent and Organizational Capability
- Organizes work effectively and continuously improves processes.
- Brings together the right skills to complete work.
- Uses meetings to communicate work status.
Talent Management
- Provides and seeks feedback for professional growth.
- Develops others and attracts top talent.
- Participates in hiring and onboarding new associates.
Leadership Adaptability
- Models flexibility and communicates effectively during change.
- Provides resources for others dealing with challenges.
- Adjusts priorities when facing change.
Communication and Professional Demeanor
- Presents complex information clearly.
- Adapts communication style appropriately.
- Displays professionalism.
Problem Solving and Decision Making
- Identifies and solves complex problems.
- Breaks down issues and evaluates alternatives.
- Includes others in decision-making.
Learning and Applying Professional Expertise
- Sets career goals and identifies development areas.
- Uses resources for self-improvement and shares industry trends.
- Coaches others for professional growth.
Business Acumen
- Ensures others understand how their work impacts performance.
- Identifies ways to improve productivity and profitability.
- Recognizes revenue potential and drives innovation.
Technical Acumen
- Maintains technical knowledge and skills.
- Demonstrates expertise in policies and procedures.
- Identifies technical solutions for process improvement.
Managing Execution
- Promotes teamwork and high standards.
- Manages workload and ensures resources are available.
- Recognizes team achievements.
Driving for Results
- Creates an environment for accountability and innovation.
- Sets and tracks goal progress.
- Ensures work is completed on time and meets expectations.
Planning and Organizing
- Prioritizes activities and delegates tasks appropriately.
- Manages deadlines and communicates milestones.
- Ensures resources are available for work completion.
Marriott International is an equal opportunity employer that values diversity and promotes an inclusive culture. They are committed to non-discrimination and strive to create a people-first environment.
