Account Manager: Leisure

Vor 6 Tagen


Eschborn, Hessen, Deutschland Marriott International Vollzeit
Job Summary

The Leisure Account Manager is responsible for managing and providing dedicated support to a targeted portfolio of complex GSO accounts. This position builds and maintains business relationships with key buying influencers to achieve account market share goals across assigned Marriott brands. The primary focus is on opportunities to increase preference, loyalty, and improve the overall buying process by emphasizing an 'ease of doing business with Marriott'.

Key Responsibilities
  • Accurate qualification of potential accounts; re-qualification of existing accounts.
  • Establishes and maintains complete and up-to-date information on each account. This includes a thorough understanding of the account's needs, history, plans, issues, organizational structure, strategies, existing business alliances and key competitors.
  • Maintains account information in Sales-Force Applications to ensure accurate and up-to-date account reporting.
  • Manages all resources within budgeted guidelines.
  • Proactively develop goals and objectives to support the strategic account plan.
  • Represents all brands of Marriott International.
  • Facilitates regular education for clients on brands and programs and advocates customer voice internally.
  • Responsible for proactive account or segment sales.
  • Supports data gathering, reporting & tracking functions.
  • Handles client complaints and solves them with a systematic problem-solving approach.
Requirements
  • 3+ years sales and marketing experience required.
  • Total Account Management experience preferred.
  • Hospitality sales experience preferred.
  • Strong preference for a candidate who speaks German & English fluently.
  • Experience in either of the segments Tour Operator, Travel Agency or Hospitality Industry is a plus.
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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