Customer Service Representative
Vor 4 Tagen
We are seeking a highly motivated and customer-focused individual to join our team as a Telefonischer Kundenberater in the Banking Industry.
Key Responsibilities- Provide exceptional customer service to clients via phone, addressing their inquiries and concerns related to our banking services.
- Process and respond to customer inquiries, resolving issues in a timely and professional manner.
- Utilize knowledge databases and customer management systems to find solutions and provide accurate information to clients.
- Collect and record customer data as required.
- Previous experience in customer-facing roles is an asset, but not required.
- Excellent communication and interpersonal skills, with the ability to empathize with customers and provide tailored solutions.
- Basic technical knowledge of IT systems and software.
- Ability to work a maximum of 5 days per week, with a flexible schedule that may include weekend shifts.
- Proficiency in German language, both written and spoken.
- A competitive salary and benefits package.
- A comprehensive training and onboarding program to ensure a smooth transition into the role.
- Opportunities for professional growth and development within the company.
- A dynamic and collaborative work environment.
- A chance to work with a reputable and established company in the banking industry.
As a leading provider of recruitment services, DG timework GmbH has been serving clients in the banking industry for over 16 years. Our team of experts is dedicated to delivering exceptional results and building long-term relationships with our clients.
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