Technical Support Specialist

Vor 5 Tagen


Bremen, Bremen, Deutschland GULP – experts united Vollzeit

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at GULP – experts united. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, resolving hardware and software issues, and ensuring seamless customer experiences.

Key Responsibilities

  • Provide technical support via phone, email, and remote access to resolve hardware and software issues
  • Assist clients with troubleshooting and problem-solving
  • Analyze and resolve complex technical issues
  • Document and track technical issues and resolutions
  • Collaborate with internal teams to resolve technical issues
  • Stay up-to-date with the latest technical trends and advancements

Requirements

  • Experience in technical support or a related field
  • Strong knowledge of hardware and software troubleshooting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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