Aktuelle Jobs im Zusammenhang mit **Supplier Support Team Lead** - Berlin, Berlin - Assent
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Support Team Lead
vor 1 Woche
Berlin, Berlin, Deutschland Wolt VollzeitAre you a seasoned Support professional looking to take on a leadership role? We're seeking a Support Team Lead to join our team in Germany.As a Support Team Lead, you will be responsible for leading our Support team during shifts, ensuring efficient operation and a great customer experience. You will also be responsible for solving issues the team needs...
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Engineering Manager
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.About the RoleThe ideal candidate will have a strong...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.About the RoleThe ideal candidate will have a strong...
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Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland Wolt VollzeitAre you a seasoned customer service professional looking to take on a leadership role? Do you have a passion for delivering exceptional service and inspiring your team to do the same? We're seeking a Support Shift Lead to join our team at Wolt, where you'll play a key role in leading our support team and driving customer satisfaction.Key...
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Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland Wolt VollzeitAre you a seasoned customer service professional looking to take on a leadership role? Do you have a passion for delivering exceptional service and inspiring your team to do the same? We're seeking a Support Shift Lead to join our team at Wolt, where you'll play a key role in leading our support team and driving customer satisfaction.Key...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportKNIME is a rapidly growing international Enterprise Software company, and we're seeking a skilled Team Lead, Enterprise Support to join our team in Berlin or Konstanz.About the RoleWe're looking for a seasoned professional with a passion for customer support and a proven track record of driving team success. As a Team...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportKNIME is a rapidly growing international Enterprise Software company, and we're seeking a skilled Team Lead, Enterprise Support to join our team in Berlin or Konstanz.About the RoleWe're looking for a seasoned professional with a passion for customer support and a proven track record of driving team success. As a Team...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.Key Responsibilities:Lead a team of support engineers to provide timely and effective support to...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.Key Responsibilities:Lead a team of support engineers to provide timely and effective support to...
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Customer Support Team Lead
vor 2 Monaten
Berlin, Berlin, Deutschland SAP VollzeitAbout the RoleThis is a unique opportunity to lead a high-performing customer support team at SAP, a global leader in enterprise software solutions. As a Customer Support Manager, you will be responsible for guiding and developing a team of customer support professionals to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of...
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Customer Support Team Lead
vor 2 Monaten
Berlin, Berlin, Deutschland SAP VollzeitAbout the RoleThis is a unique opportunity to lead a high-performing customer support team at SAP, a global leader in enterprise software solutions. As a Customer Support Manager, you will be responsible for guiding and developing a team of customer support professionals to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of...
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Interims Lead Supplier and Product Content Manager
vor 4 Wochen
Berlin, Berlin, Deutschland visable VollzeitShape the Future of B2B with VisableWe are seeking a highly skilled and experienced Interims Lead Supplier and Product Content to join our team at Visable. As a key member of our organization, you will play a crucial role in shaping the future of our online B2B business.Key Responsibilities:Coordinate and lead two teams dedicated to optimizing supplier data...
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Interims Lead Supplier and Product Content Manager
vor 4 Wochen
Berlin, Berlin, Deutschland visable VollzeitShape the Future of B2B with VisableWe are seeking a highly skilled and experienced Interims Lead Supplier and Product Content to join our team at Visable. As a key member of our organization, you will play a crucial role in shaping the future of our online B2B business.Key Responsibilities:Coordinate and lead two teams dedicated to optimizing supplier data...
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Cloud Support Team Lead
vor 2 Wochen
Berlin, Berlin, Deutschland IONOS SE VollzeitJob DescriptionAs a Cloud Support Team Lead at IONOS, you will be part of a dynamic team that provides technical support to our international business customers. Your primary responsibility will be to ensure the quality of our technical support services, which includes incident management, service requests, and customer support. You will work closely with...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead Enterprise Support to join our team at KNIME in Berlin or Konstanz.As a Team Lead Enterprise Support, you will be responsible for overseeing our worldwide customer support team, which currently provides support out of Austin, Texas, Hungary, and Germany.Our support team covers all...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead Enterprise Support to join our team at KNIME in Berlin or Konstanz.As a Team Lead Enterprise Support, you will be responsible for overseeing our worldwide customer support team, which currently provides support out of Austin, Texas, Hungary, and Germany.Our support team covers all...
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Interim Lead Supplier and Product Content Manager
vor 2 Wochen
Berlin, Berlin, Deutschland visable VollzeitShape the Future of B2B with VisableWe are seeking a highly experienced and skilled Interim Lead Supplier and Product Content Manager to join our team at Visable. As a key member of our organization, you will play a crucial role in shaping the future of our online B2B business and building a European champion.Key Responsibilities:Coordinate and lead two...
**Supplier Support Team Lead**
vor 2 Monaten
About the Role
The Supplier Support Team Lead will be responsible for leading a team dedicated to engaging with suppliers on a daily basis. This role ensures a best-in-class experience by acting as a trusted advisor and educating suppliers on regulations and quality data submission.
Key Responsibilities
- Manage the day-to-day operations of the Supplier Support team, including tracking and reporting on key business KPIs, analyzing trends, and providing actionable insights.
- Plan and manage team capacity, prioritize tasks, and allocate resources efficiently.
- Provide effective performance management through feedback, employee recognition, rewards, and progression plans for top talent.
- Encourage innovation and improve the efficiency of business processes and procedures to enhance quality, efficiency, and productivity.
- Facilitate weekly team meetings and engage in bi-weekly 1:1s with team members as required.
- Act as an escalation point for supplier/client issues, conducting in-depth investigations as necessary.
- Recruit, mentor, and develop a high-performing team that promotes a world-class supplier experience.
- Promote and maintain a diverse, inclusive, productive, and service-oriented work culture within the Supplier Support team.
- Actively engage with all teams within Professional Services to address any cross-team training gaps or provide further knowledge of Supplier Support processes.
- Facilitate the assessment of team's knowledge, skill, and ability for accomplishing tasks and projects.
- Provide and facilitate training to the team/new members of the team, wherever there are training gaps.
- Establish, measure, and report on the best tools, practices, and processes for highly productive engagement with our customer's suppliers.
- Keep up with regulatory updates to best support our clients' suppliers.
- Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.
Requirements and Qualifications
- Strong written and verbal communication skills in English and German, with the ability to communicate clearly, concisely, and diplomatically.
- Experience managing remote teams and working with international stakeholders is highly valued.
- 4+ years related management experience in a related role.
- Proven ability to mentor and develop team members, with a focus on knowledge transfer and skill development.
- Passionate interest in supporting the development of others, and the ability to provide feedback and guidance.
