Enterprise Support Team Lead
vor 2 Wochen
KNIME is a rapidly growing international Enterprise Software company, and we're seeking a skilled Team Lead, Enterprise Support to join our team in Berlin or Konstanz.
About the RoleWe're looking for a seasoned professional with a passion for customer support and a proven track record of driving team success. As a Team Lead, Enterprise Support, you'll be responsible for overseeing our worldwide customer support team, which currently provides support out of Austin, Texas, Hungary, and Germany.
Your primary focus will be on ensuring the quality of our support is maintained at a high level while scaling the team and processes to cover the growing number of customers. You'll work closely with our Customer Care team to achieve this goal.
Key Responsibilities- Oversee the worldwide customer support team, ensuring timely and effective resolution of customer issues.
- Develop and implement strategies to improve support processes and efficiency.
- Collaborate with the Customer Care team to ensure seamless support delivery.
- Provide regular feedback to the engineering and product team, consolidating insights from support experiences.
- Stay up-to-date on new technologies, including Kubernetes, and leverage this knowledge to drive support excellence.
At KNIME, we build innovative software to help individuals and organizations make sense of their data through an intuitive, visual approach to data analytics and through integrations to the most advanced data science and AI/ML techniques on the market.
Our software comprises two products: the free and open KNIME Analytics Platform and KNIME Business Hub, its commercial complement. We're an open-source company, which requires our team members to challenge conventional commercial strategies and ensure the user is at the center of every decision.
As a Team Lead, Enterprise Support, you'll gain experience working with industry leaders in their field – KNIME is used by many Fortune 500 enterprise customers, across 60 countries.
We're not offering relocation benefits for this position, so we're happy to have applicants from further away.
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Enterprise Support Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportKNIME is a fast-growing international Enterprise Software company, and we're seeking a skilled Team Lead to join our Enterprise Support team.About the RoleWe're looking for a seasoned professional with experience in enterprise support and team leadership. As a Team Lead, you'll be responsible for overseeing our...
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Enterprise Support Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportKNIME is a fast-growing international Enterprise Software company, and we're seeking a skilled Team Lead to join our Enterprise Support team.About the RoleWe're looking for a seasoned professional with experience in enterprise support and team leadership. As a Team Lead, you'll be responsible for overseeing our...
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Enterprise Support Team Lead
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Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.About the RoleThe ideal candidate will have a strong background in...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.About the RoleThe ideal candidate will have a strong background in...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.Key Responsibilities:Lead a team of support engineers to provide timely and effective support to...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.Key Responsibilities:Lead a team of support engineers to provide timely and effective support to...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG Vollzeit{"h1": "Team Lead, Enterprise Support", "p": "At KNIME, we're seeking a skilled Team Lead to oversee our worldwide customer support team. As a key member of our Customer Care team, you'll be responsible for ensuring the quality of our support while scaling the team and processes to meet growing customer needs.", "h2": "Key Responsibilities", "ul": ["Oversee...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG Vollzeit{"h1": "Team Lead, Enterprise Support", "p": "At KNIME, we're seeking a skilled Team Lead to oversee our worldwide customer support team. As a key member of our Customer Care team, you'll be responsible for ensuring the quality of our support while scaling the team and processes to meet growing customer needs.", "h2": "Key Responsibilities", "ul": ["Oversee...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support professionals to provide exceptional customer support to our global customer base.Key ResponsibilitiesLead a team of support professionals to provide timely and...
-
Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support professionals to provide exceptional customer support to our global customer base.Key ResponsibilitiesLead a team of support professionals to provide timely and...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.About the RoleThe ideal candidate will have a strong...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.About the RoleThe ideal candidate will have a strong...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead Enterprise Support to join our team at KNIME in Berlin or Konstanz.As a Team Lead Enterprise Support, you will be responsible for overseeing our worldwide customer support team, which currently provides support out of Austin, Texas, Hungary, and Germany.Our support team covers all...
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Enterprise Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead Enterprise Support to join our team at KNIME in Berlin or Konstanz.As a Team Lead Enterprise Support, you will be responsible for overseeing our worldwide customer support team, which currently provides support out of Austin, Texas, Hungary, and Germany.Our support team covers all...
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Enterprise Support Team Lead
vor 2 Monaten
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking an experienced Team Lead to oversee our worldwide customer support team, providing support to customers across various regions. The ideal candidate will have a passion for customer support, experience in enterprise support, and the ability to organize and structure a professional support team.Key ResponsibilitiesOversee all...
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Enterprise Support Team Lead
vor 2 Monaten
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking an experienced Team Lead to oversee our worldwide customer support team, providing support to customers across various regions. The ideal candidate will have a passion for customer support, experience in enterprise support, and the ability to organize and structure a professional support team.Key ResponsibilitiesOversee all...
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Enterprise Support Team Lead
vor 2 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...
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Enterprise Support Team Lead
vor 2 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...
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Enterprise Support Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a key member of our support organization, you will be responsible for leading a team of support professionals to deliver exceptional customer experiences.Your primary focus will be on driving support process improvements, ensuring...
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Enterprise Support Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a key member of our support organization, you will be responsible for leading a team of support professionals to deliver exceptional customer experiences.Your primary focus will be on driving support process improvements, ensuring...
