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Customer Care Advisor for Denmark and Sweden
vor 4 Wochen
Customer Care Role Overview
As a Customer Care Advisor for Denmark and Sweden, you will be the primary point of contact for our Danish and Swedish customers, handling inquiries related to their orders and providing exceptional customer service. This role is part of our efforts to establish new markets and drive premium customer experience.
Key Responsibilities
- Provide top-notch customer service via phone, email, and WhatsApp
- Process requests related to payments, orders, cancellations, and returns
- Answer questions about our websites, products, and ordering process
- Handle customer feedback and continuously improve our offering and shopping experience
Requirements
- Relevant experience in customer care
- Passion for customer satisfaction and drive to provide premium customer experiences
- Excellent social and problem-solving skills
- Fluency in Danish, Swedish, and English
Why Westwing
At Westwing Home & Living, we offer a unique culture based on trust, support, and collaboration. Our benefits include an inspiring work environment, flexible working mode, and a beautiful office with amenities. We also offer opportunities for growth and development, as well as a range of perks and benefits.
