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Customer Service Specialist

vor 2 Monaten


Bremen, Bremen, Deutschland ONLY Stores Vollzeit

About ONLY Stores

ONLY Stores is a dynamic and fashion-forward retail company that is committed to providing exceptional customer service and creating a unique shopping experience for our customers.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at ONLY Stores in Bremen. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, including current fashion trends and product features
  • Contribute to a positive and productive store environment, working collaboratively with colleagues to achieve sales goals and maintain store standards
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns

Requirements

  • Previous retail experience, preferably in a fashion or customer-facing role
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Basic math skills and accuracy with handling cash and credit card transactions
  • Availability to work a variety of shifts, including weekends and holidays

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A 50% employee discount on all store merchandise
  • A comprehensive training program, including product knowledge and sales techniques