Audi German Customer Service Representative
vor 2 Wochen
About the Role:
We are seeking a highly skilled and motivated German speaking customer service representative to join our team at Teleperformance Greece. As an Audi customer service representative, you will be responsible for providing exceptional customer experience to Audi customers, responding to their inquiries, and resolving any issues in a timely and efficient manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues related to Audi's innovative infotainment system
- Track and follow cases to ensure they are closed in an efficient and timely manner
- Maintain high customer satisfaction and represent Audi's brand values
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work and internal targets
- Turn every customer into a happy customer
- Exchange ideas and solutions with colleagues
Requirements:
- Fluency in German
- Very good communication skills in English
- Exceptional communication and soft skills, as well as problem-solving skills
- Computer knowledge and technical background
- Resourceful and able to multitask
- Customer care experience is an advantage
What We Offer:
- Complete support to help you ease your relocation to Greece, including flight tickets, accommodation, and house searching support
- Competitive monthly salary and two extra salaries per year
- Referral program with great bonuses
- Healthcare benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- State-of-the-art premises with relaxing break areas
- Work for a Great Place to Work-Certified company that fosters diversity
About Teleperformance Greece:
We are a multinational company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. We are committed to providing exceptional customer support and are looking for talented individuals to join our team.
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