German Customer Service Representative for JTI
vor 11 Stunden
We are seeking a highly skilled and motivated German-speaking customer service representative to join our team at Teleperformance Greece. As a representative of JTI, one of the world's most esteemed companies in the tobacco industry, you will be the primary point of contact for customer requests, providing a seamless customer experience.
Key Responsibilities- Provide exceptional customer service through phone calls, emails, and chats, addressing customer inquiries and resolving issues in a professional and timely manner.
- Respond to customer inquiries about JTI's products, showcasing your knowledge and expertise.
- Utilize your problem-solving skills to resolve customer concerns, turning every interaction into a positive experience.
- Work collaboratively with our team to ensure seamless communication and efficient issue resolution.
- Fluency in German, with excellent written and spoken communication skills.
- Very good use of English, both in written and spoken language.
- Previous experience as a customer support or customer care representative is an asset.
- Highly developed communication and problem-solving skills, with a genuine passion for delivering exceptional customer experiences.
- Tech savviness and learning agility, with a willingness to adapt to new technologies and processes.
- A positive attitude and a strong work ethic, with a commitment to excellence in all aspects of your work.
- A competitive monthly salary, with opportunities for growth and professional development.
- A comprehensive benefits package, including health care benefits and numerous discounts.
- Full training and support, with a focus on helping you succeed in your role.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- The opportunity to work for a Great Place to Work-Certified Company, with a commitment to diversity and inclusion.
Teleperformance Greece is a leading provider of customer experience solutions, with a strong focus on delivering exceptional service to our clients and their customers. We are committed to creating a positive and inclusive work environment, where our employees can grow and thrive.
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