Customer Experience Strategist
vor 4 Wochen
• Develop and implement customer care center strategies to enhance customer experience
• Conduct thorough audits and mappings of customer journeys across all channels
• Collaborate with cross-functional teams to define and shape customer experience strategies
• Design and implement multi-variant testing programs to optimize customer journeys
• Utilize customer insight and data to inform customer experience decisions
• Bachelor's degree in a relevant field, such as psychology or human factors
• Proven experience in customer experience, research, or related fields
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a dynamic and fast-paced environment
• Opportunity to work with a leading automotive company
• Collaborative and innovative work environment
• Professional development and growth opportunities
• Flexible working arrangements
• Competitive salary and benefits package
-
Customer Experience Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitWe are seeking a Customer Journey Manager to join our team at Hyundai.Develop and implement customer care strategies across all channels.Map and audit customer journeys to identify areas for improvement.Define and shape the customer experience strategy across all touch points, platforms, and systems.Supervise tasks such as reporting, optimizing, testing, and...
-
Digital Wholesale Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Levi Strauss & Co VollzeitJob Title: Digital Wholesale StrategistJob Summary:We are seeking a highly skilled Digital Wholesale Strategist to join our team at Levi Strauss & Co. The successful candidate will be responsible for developing and executing a comprehensive digital wholesale strategy that drives sales growth and enhances the customer experience.Key Responsibilities:Develop...
-
Digital Wholesale Strategist
Vor 7 Tagen
Offenbach, Hessen, Deutschland Levi Strauss & Co VollzeitJob Title: Digital Wholesale Strategist - Pure Player ExpertAt Levi Strauss & Co, we're seeking a highly skilled Digital Wholesale Strategist - Pure Player Expert to join our team. This role will play a crucial part in driving sales while maintaining seamless customer journeys for our customers.Company Overview:We're a company of people who like to forge our...
-
CRM Strategist
vor 3 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitCRM Strategy and Lead GenerationWe are seeking a skilled CRM Strategist to develop and execute CRM strategies that support sales objectives and increase Customer Lifetime Value (CLV) across customer lifecycle stages.Develop and execute CRM strategies to support sales objectives and increase CLV across customer lifecycle stages.Collaborate with sales,...
-
Customer Relationship Management Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitCRM Specialist Role at HyundaiWe are seeking a highly skilled CRM Specialist to join our team at Hyundai. As a CRM Specialist, you will be responsible for developing and executing CRM strategies to support sales objectives and to increase Customer Lifetime Value (CLV) across customer lifecycle stages.Key Responsibilities:Develop and execute CRM strategies to...
-
Teamleiter (m/w/d) Customer Experience
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitAls Teamleiter (m/w/d) Customer Experience bei Hyundai Motor Deutschland sind Sie ein wichtiger Teil der digitalen Transformation des Unternehmens. Sie definieren strategische und taktische Ziele für die Kundenbeziehungen und entwickeln Lösungen, Prozesse und Maßnahmen für ein nahtloses, personalisiertes Kundenerlebnis. Ihre Aufgaben umfassen die...
-
Brand Experience Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the Role:We are seeking a highly skilled Brand Experience Specialist to join our team at Hyundai. As a key member of our marketing team, you will be responsible for creating and implementing brand experiences strategies to strengthen our brand across Europe.Key Responsibilities:Develop and execute brand experiences strategies to drive business growth...
-
Brand Experience Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the Role:We are seeking a skilled Brand Experience Specialist to join our team at Hyundai. As a key member of our marketing team, you will be responsible for creating and implementing brand experiences strategies to strengthen our brand across Europe.Key Responsibilities:Develop and execute brand experiences strategies to drive business growth and...
-
Brand Experience Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitAbout the Role:We are seeking a skilled Brand Experience Specialist to join our team at Hyundai. In this role, you will be responsible for creating and implementing brand experiences strategies to strengthen our brand across Europe.Key Responsibilities:Develop and execute brand experiences strategies to drive business growth and brand awareness.Work closely...
-
Teamleiter (m/w/d) Customer Experience
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitJobbeschreibung:Als Teamleiter (m/w/d) Customer Experience sind Sie für die digitale Transformation von Hyundai Motor Deutschland verantwortlich. Sie definieren strategische und taktische Ziele für die Kundenbeziehungen und entwickeln Lösungen, Prozesse und Maßnahmen für ein nahtloses, personalisiertes Kundenerlebnis.Aufgaben:- Sie stellen eine...
-
CRM Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitCRM Specialist Job DescriptionWe are seeking a highly skilled CRM Specialist to join our team at Hyundai. As a CRM Specialist, you will be responsible for developing and executing CRM strategies to support sales objectives and to increase customer lifetime value across customer lifecycle stages.Key ResponsibilitiesDevelop and execute CRM strategies to...
-
Digital Marketing Strategist
vor 3 Wochen
Offenbach, Hessen, Deutschland Hyundai Motor Europe GmbH VollzeitWe are seeking a highly skilled Digital Marketing Strategist to join our team at Hyundai Motor Europe GmbH.About the JobAs a Digital Marketing Strategist, you will be responsible for setting up and managing our international campaigns in terms of D2C and lead generation.Key ResponsibilitiesOwnership of our performance marketing activities (Google, Meta,...
-
Teamleiter (m/w/d) Customer Experience
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitAls Teamleiter (m/w/d) Customer Experience bei Hyundai Motor Deutschland sind Sie ein wichtiger Teil der digitalen Transformation des Unternehmens. Sie definieren strategische und taktische Ziele für die Kundenbeziehungen und entwickeln Lösungen, Prozesse und Maßnahmen für ein nahtloses, personalisiertes Kundenerlebnis.Unsere Philosophie: Fortschritt ist...
-
Digital Wholesale Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Levi Strauss & Co VollzeitJob DescriptionCompany OverviewLevi Strauss & Co. is a company that values individuality and self-expression. We're a team of innovators who have been pushing boundaries for nearly 170 years. Our brands, including Levi's, Dockers, and Denizen, stand for freedom and creativity around the world.Responsibilities:Develop and execute a comprehensive wholesale...
-
Kundenberater mit Customer Experience
Vor 7 Tagen
Offenbach, Hessen, Deutschland Städtische Sparkasse Offenbach am Main VollzeitBei der Städtischen Sparkasse Offenbach am Main warten Sie auf Ihren Einsatz im KundenServiceCenter. Wir suchen einen engagierten und kommunikativen Kundenberater, der sich für herausfordernde Kundenkontakte begeistert.Hauptaufgaben:Übernahme und fallabschließende Bearbeitung von Kundenanliegen aus verschiedenen KanälenErkennen von Vertriebschancen und...
-
Cybersecurity Strategist
vor 3 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitJob SummaryAt Hyundai, we rely on robust and reliable systems to drive our business forward. Our IT team plays a vital role in managing, maintaining, and supporting these systems, enabling us to accelerate our growth.We are seeking a skilled Information Security Analyst to lead our cybersecurity efforts and enhance our response capabilities in case of...
-
Digital Marketing Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai Motor Europe GmbH VollzeitKey ResponsibilitiesAs our new Online Marketing Manager, you will be responsible for setting up and managing our international campaigns in terms of D2C and lead generation. With your experience in performance marketing, you will have an immediate impact in the success of Hyundai Connected Mobility in its Europe-wide rollout.We're Looking for Someone...
-
CX Analyst
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitDeine Rolle:Als CX Analyst bei Hyundai bist du verantwortlich für die Analyse und Optimierung von Prozessen und Dienstleistungen aus der Sicht des Kunden. Du identifizierst Trends in Customer Experience Daten und entwickelst Aktionspläne zur weiteren Verbesserung der Serviceprogramme.Deine Aufgaben:Prozesse und Dienstleistungen aus der Sicht des Kunden...
-
Digital Marketing Strategist
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai Motor Europe GmbH VollzeitJob DescriptionAs a key member of the Hyundai Connected Mobility team, you will be responsible for developing and executing international campaigns to drive business growth. With a strong background in performance marketing, you will leverage industry-standard tools to optimize campaign performance and maximize ROI.About the RoleDevelop and implement...
-
CX Analyst
vor 4 Wochen
Offenbach, Hessen, Deutschland Hyundai VollzeitDeine Rolle:Als CX Analyst bei Hyundai bist du verantwortlich für die Analyse und Optimierung unserer Kundenprozesse. Du überprüfst regelmäßig unsere Dienstleistungen aus der Sicht des Kunden und identifizierst Optimierungspotenziale.Überprüfst Prozesse und Dienstleistungen aus der Sicht des KundenAnalysierst und interpretierst Customer Experience...