Sales Operations Manager

Vor 3 Tagen

Frankfurt am Main, Hessen, Deutschland SharkNinja Vollzeit

About the Role:

SharkNinja is seeking a highly skilled Sales Operations Manager to oversee and optimize our sales operations across key retail accounts in the German market.

Key Responsibilities:

  • Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company's overall business objectives.
  • Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations.
  • Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities.
  • Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts.
  • Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination.
  • Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process.
  • Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers.

Requirements:

  • Expert proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data visualization. Proficiency in SQL and Python for data analysis and process automation is a bonus but not required.
  • Ability to analyze retail sales data, anticipate market trends, and make strategic recommendations to drive business growth.
  • Strong verbal and written communication skills, with the ability to present complex data and insights to various audiences.
  • Experience in managing projects or initiatives, with strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.
  • Ability to proactively identify, anticipate, and resolve issues efficiently.
  • Bachelor's degree in business, Data Science, Supply Chain Management, or a related field.
  • Fluent English and German.
  • 5+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry.
  • Significant experience in multiple roles within sales, demand planning, or similar fields, preferably with major German retailers.

About SharkNinja:

We are a global company with a passion for innovation and a commitment to our customers. We value diversity, equity, and inclusion and strive to create a workplace where everyone can thrive.

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