Operations Associate, Berlin

vor 4 Wochen


Berlin, Berlin, Deutschland Lime Vollzeit
Operations Associate Job Description

Lime is a leading shared electric vehicle company on a mission to build a future where transportation is shared, affordable, and carbon-free. We're looking for a skilled Operations Associate to join our team in Berlin. As an Operations Associate, you will play a crucial role in improving our fleet, coordinating our teams, and understanding the local needs of our users. You'll be responsible for hiring, training, and coaching Mechanics and Fleet Support positions, building a safe and efficient warehouse environment, and defining new processes to drive operational excellence. You'll also partner cross-functionally on operations projects, define and monitor KPIs, and provide complaint management and customer incidents investigation support. If you have 3 years of professional work experience, ideally 1+ year in an Operations position, and are fluent in German and English, we encourage you to apply.

About the Role:
  • Hire, train, and provide coaching to Mechanics and Fleet Support positions
  • Build a safe and efficient warehouse environment
  • Define new processes to drive operational excellence
  • Partner cross-functionally on operations projects
  • Define and monitor KPIs
  • Provide complaint management and customer incidents investigation support

About You:
  • 3 years of professional work experience
  • 1+ year of experience in an Operations position
  • Fluent in German and English

Why Lime?
Lime is a global community of smart, caring, talented individuals working together to deliver world-changing results. We offer competitive salaries, performance-based annual bonus, and pre-IPO equity, as well as health and wellness offerings, flexible vacation policies, and opportunities for professional growth and development.

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