Hospitality Representative
vor 2 Wochen
As a Front of House Team Member at Slim Chickens, you will be the face of our brand, providing exceptional hospitality and service to our guests. Your main goal will be to create a welcoming atmosphere that our guests associate with Slim Chickens.
Key Responsibilities:
- Display exceptional hospitality and service along with enthusiasm and professionalism to ensure the best possible guest experience.
- Display strong menu knowledge and suggestive selling to improve the guest experience at all times.
- Responsible for all cash and payment transactions.
- Supporting the management team in ensuring the restaurant is fully set for service in line with all checklists, cleaning schedules, audit standards and brand standards.
- Ensure all menu items delivered to the guest meet the company standard.
- Effective and professional handling of any guest complaint, informing the manager immediately.
- Ensure that you comply with legislation regarding Security, Health & Safety and Food Hygiene and Licensing laws.
- Can fully explain and demonstrate the allergen procedures.
- Work at a good pace.
- Informing the management of any stock or equipment issues.
- Attend and contribute to team meetings and training sessions.
- Know and exceed sales targets.
Personal Attributes:
- Friendly and approachable.
- Strong communication skills.
- Enthusiastic and motivated with a good sense of humor.
- Excellent time management.
- Takes pride in personal appearance.
What We Offer:
- A growing company with diverse development opportunities.
- Nice working atmosphere and friendly team.
- Good, performance-related salary.
- Flexible working hours.
- Free staff meal and employee discount.
- Generous tips.
- Night shift and Sunday allowances.
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