Sales Representative
Vor 4 Tagen
Key Responsibilities
- Drive engagement on tesaPRO Platform for collaboration and migration, ensuring seamless customer onboarding and support.
- Continuously improve customer management effectiveness using tesaPRO, leveraging data insights to optimize sales strategies.
- Take ownership of assigned LongTail customers, executing sales strategies and delivering exceptional customer experiences.
- Increase sales for defined C and D customer clusters, identifying new opportunities and building strong relationships.
- Onboard customers on tesa PRO, providing 1st level support and ensuring accurate customer data within the CRM system.
- Leverage tesa PRO to deploy new products and secure existing business, driving revenue growth and customer satisfaction.
- Build and maintain a project pipeline with new opportunities, collaborating with cross-functional teams to drive business results.
- Lead management through pre-qualification by phone, ensuring effective communication and customer engagement.
- Support Sales with exceptional communication needs, providing timely and accurate information to drive sales success.
- Contribute to cross-RBU best practice sharing, leveraging expertise to drive efficiency and effectiveness across the organization.
- Ensure compliance with internal processes, maintaining high standards of quality and customer satisfaction.
- Facilitate bigger customer activities such as customer events, fairs, trainings, and tech days, driving customer engagement and loyalty.
- Assist sales with editing tenders and creating quotations, ensuring accurate and timely delivery of sales materials.
- Support managing Customer Portals, providing seamless customer experiences and ensuring timely issue resolution.
- Generate and implement ideas to optimize and digitize core sales supporting processes, driving efficiency and effectiveness across the organization.
Requirements
- Bachelor's or master's degree in Business Administration, Engineering, or a related field.
- Minimum 3 years of work experience as Sales Representative in industrial markets, preferably in the flexo printing and paper industry.
- Strong digital mindset and capabilities, including Office applications.
- Strong communication skills, especially in virtual meetings and phone calls.
- Very good written and spoken German skills (level C1 or higher).
- Very good written and spoken English skills (level C1 or higher).
- Polish language skills are a plus.
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