Sales / Customer Service Representative

vor 1 Woche


Norderstedt, Schleswig-Holstein, Deutschland tesa Vollzeit

About the Role

We are seeking a highly skilled and experienced Sales / Customer Service Representative to join our team at tesa. As a key member of our sales team, you will be responsible for developing and implementing application-systems for automated adhesive tape applications.

Key Responsibilities

  • Develop and implement application-systems for automated adhesive tape applications
  • Support our sales team and customers with technical concept development, prototype development, and respective solutions of application devices
  • Manage projects and coordinate with tesa, industrial customers, and mechanical engineering partners
  • Stay up-to-date with trends and become an expert in automated tape application
  • Visit customers' design centers to identify requests for new tool developments
  • Verify technical concepts from first drafting to full prototype development
  • Create requirement profiles and implementations for new process-oriented supporting solutions
  • Benchmark technology and competition in the defined focus field and provide input to Product-, Technology Development, and the Marketing team
  • Support customers with the implementation of their Industry 4.0 strategy
  • Create and implement internal and external training courses on adhesive tape application systems and technical trainings

Requirements

  • Technical engineering background with a master's or bachelor's degree, preferably mechanical engineering with at least 3 years of professional experience in product development or process engineering
  • Experience in Business development, sales-related experience, and/or technical sales experience are desired
  • Familiarity with customers and handling customer projects professionally
  • Ability to take the customer's perspective and manage to align it with tesa's expectations
  • Ability to combine analytical and conceptional competence with creative thinking approaches
  • At least 3 years of experience in technical project work with external partners, preferably also in an international environment
  • Business fluent in German and English, and if possible another foreign language
  • Knowledge of robot control, sensor technology, and electronic components
  • Familiarity with CAS software and 3D design
  • High flexibility, resilience, and open-mindedness for new things
  • Team-oriented and communicative

What We Offer

  • A dynamic and entrepreneurial work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the adhesive tape industry


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