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Sales and Customer Service Representative

vor 2 Monaten


Norderstedt, Schleswig-Holstein, Deutschland tesa Vollzeit

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Sales and Customer Service Representative. As a key member of our EMEA sales team, you will be responsible for managing and developing assigned accounts, driving business growth, and ensuring customer satisfaction.

Key Responsibilities

  • Manage and develop assigned accounts in EMEA, aligning their project and activities on a global scale.
  • Drive business growth by achieving planned turnover and margin targets, and ensuring continuous significant and profitable growth for assigned accounts.
  • Manage the specification and implementation of products for assigned OEMs and the relevant value chain on a global scale.
  • Conduct efficient technical center and plant coverage, supporting relevant accounts within the assigned territory.
  • Generate a sustained project pipeline, ensure implementation, and drive approval processes, including application engineering.
  • Provide input for the strategy development of the EMEA region and the global sales strategy for assigned accounts.

Requirements

  • Technical degree with profound commercial experience or commercial degree with high technical affinity and experience in technical sales.
  • 5-10 years' experience in specialty sales to industrial customers or comparable industry knowledge.
  • Experience in Wire Harnessing Manufacturing Industry, Automotive OEM, or Automotive Tier Suppliers Industry is an advantage.
  • Good communication skills and strong team player.
  • Preferably first team leading experience in a matrix organization.
  • Good analytical skill set.
  • Fluent German and English skills (in writing + verbal).
  • Readiness to travel.

About tesa

tesa is one of the world's leading manufacturers of adhesive tape solutions, with a range of over 7,000 products. We drive innovation, reliability, and sustainability to shape a better future. Our solutions make a difference in the work, products, and lives of our customers across various industries, including Automotive, Electronics, and Home applications.

We address a broad segment of business customers, but also you as a private consumer. You might be surprised to discover the many places where our adhesive solutions are at work, from the battery in your electric car to the display of your mobile phone and even in the elevator in your building. Wherever you look, you'll find tesa - holding the world together since over 100 years.