Aktuelle Jobs im Zusammenhang mit Sales / Customer Service Representative - Norderstedt, Schleswig-Holstein - tesa
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Customer Service Team Lead
vor 3 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team, ensuring smooth and efficient execution of day-to-day operations, and acting as the initial point of escalation for assigned customer representatives and sales...
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Customer Service Team Lead
vor 3 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team, ensuring smooth and efficient execution of day-to-day operations, and acting as the initial point of escalation for assigned customer representatives and sales...
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Customer Service Team Lead
vor 2 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at tesa. The successful candidate will be responsible for leading the functional team, ensuring smooth and efficient execution of day-to-day operations, and acting as the initial point of escalation for assigned Customer Representatives and Sales.Key ResponsibilitiesTake...
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Customer Service Team Lead
vor 1 Woche
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitKey ResponsibilitiesTake on a leadership role for the customer service team, ensuring seamless execution of daily operations and efficient process management.Act as the primary point of contact for customer representatives and sales teams, providing individual support and addressing concerns.Monitor key performance indicators (KPIs) to assess process...
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Customer Service Team Lead
vor 3 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team and ensuring the smooth execution of day-to-day operations.Key ResponsibilitiesLead the customer service team and ensure the effective execution of day-to-day...
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Customer Service Team Lead
vor 3 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team and ensuring the smooth execution of day-to-day operations.Key ResponsibilitiesLead the customer service team and ensure the effective execution of day-to-day...
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Customer Service Team Lead
vor 1 Monat
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob DescriptionJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team and ensuring the smooth execution of day-to-day operations.Key ResponsibilitiesLead the customer service team to ensure excellent customer...
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Customer Service Team Lead
vor 1 Monat
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob DescriptionJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team and ensuring the smooth execution of day-to-day operations.Key ResponsibilitiesLead the customer service team to ensure excellent customer...
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Customer Service Team Lead
vor 4 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob DescriptionJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team and ensuring the smooth execution of day-to-day operations.Key ResponsibilitiesLead the customer service team to ensure excellent customer...
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Customer Service Team Lead
vor 4 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob DescriptionJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team and ensuring the smooth execution of day-to-day operations.Key ResponsibilitiesLead the customer service team to ensure excellent customer...
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Customer Service Team Lead
vor 2 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at tesa. As a key member of our customer-facing team, you will be responsible for ensuring the smooth and efficient execution of day-to-day operations.Key ResponsibilitiesTake on a functional lead role for the team, overseeing the execution of day-to-day...
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Customer Service Team Lead
vor 2 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at tesa. As a key member of our customer-facing team, you will be responsible for ensuring smooth and efficient execution of day-to-day operations.Key ResponsibilitiesAct as the initial point of escalation for assigned Customer Representatives (CSR) and Sales...
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Customer Service Team Lead
vor 4 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob DescriptionJob SummaryWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at tesa. As a key member of our customer-facing team, you will be responsible for ensuring smooth and efficient execution of day-to-day operations, providing exceptional customer service, and driving change processes related to new...
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Customer Service Team Lead
vor 4 Wochen
Norderstedt, Schleswig-Holstein, Deutschland tesa VollzeitJob DescriptionJob SummaryWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at tesa. As a key member of our customer-facing team, you will be responsible for ensuring smooth and efficient execution of day-to-day operations, providing exceptional customer service, and driving change processes related to new...
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Sales Representative
vor 2 Monaten
Norderstedt, Schleswig-Holstein, Deutschland Vodafone Deutschland GmbH VollzeitAbout the Role:Vodafone Deutschland GmbH is seeking a highly motivated and experienced Sales Agent to join our team. As a Sales Agent, you will be responsible for providing expert advice to customers and selling our range of products and services.Key Responsibilities:Provide personalized sales advice to customers and identify their needs and preferencesSell...
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Sales Representative
vor 2 Monaten
Norderstedt, Schleswig-Holstein, Deutschland Vodafone Deutschland GmbH VollzeitAbout the Role:Vodafone Deutschland GmbH is seeking a highly motivated and experienced Sales Agent to join our team. As a Sales Agent, you will be responsible for providing expert advice to customers and selling our range of products and services.Key Responsibilities:Provide personalized sales advice to customers and identify their needs and preferencesSell...
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Customer Service Representative/ Cashier
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Norderstedt, Schleswig-Holstein, Deutschland PENNY VollzeitJob Overview:PENNY is a leading retail company in Germany, part of the REWE Group, with over 30,000 employees and 2,140 stores. We are committed to providing a safe and respectful work environment, where employees can grow and develop their careers.Key Responsibilities:Work collaboratively with the team to ensure a smooth operation in the store.Provide...
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Trade Service Consultant
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Norderstedt, Schleswig-Holstein, Deutschland Volkswagen OTLG VollzeitAbout the Role:We are seeking a highly skilled Trade Service Consultant to join our Sales and Services Department at Volkswagen OTLG. As a key member of our team, you will be responsible for providing expert advice on inventory management, handling customer complaints, and optimizing logistics processes.Key Responsibilities:Develop and implement effective...
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Trade Service Consultant
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Norderstedt, Schleswig-Holstein, Deutschland Volkswagen OTLG VollzeitAbout the Role:We are seeking a highly skilled Trade Service Consultant to join our Sales and Services Department at Volkswagen OTLG. As a key member of our team, you will be responsible for providing expert advice on inventory management, handling customer complaints, and optimizing logistics processes.Key Responsibilities:Develop and implement effective...
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SAP Consultant
vor 2 Monaten
Norderstedt, Schleswig-Holstein, Deutschland Lufthansa Industry Solutions AS GmbH VollzeitAbout the RoleWe are seeking a highly skilled SAP Consultant to join our team at Lufthansa Industry Solutions AS GmbH. As a SAP Consultant, you will play a key role in helping our customers design and implement innovative and technically demanding CRM solutions based on SAP C/4HANA in the areas of Sales & Service.Key ResponsibilitiesProvide expert advice to...
Sales / Customer Service Representative
vor 2 Monaten
Job Summary
We are seeking a highly skilled and experienced professional to join our team as a Sales / Customer Service Representative. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient execution of day-to-day operations.
Key Responsibilities
- Take on a functional lead role to oversee the team's performance and implement process improvements.
- Act as the primary point of escalation for customer representatives and sales teams, providing individual support and guidance.
- Monitor key performance indicators (KPIs) to measure process performance and collaborate with the Customer Support Manager to develop corrective actions to maintain high customer satisfaction.
- Coordinate the local implementation of regional harmonization and digitalization initiatives in close collaboration with Local Key Users.
- Drive change processes related to new processes and tools, ensuring a positive customer and employee experience.
- Facilitate regular communication with various departments, including marketing, sales, supply chain, and accounting.
- Support the Customer Support Manager in gathering data on customer complaints, concerns, and product returns, and analyze root and recurring causes.
- Collaborate with Local Key Users to plan and organize training for customer representatives to enhance customer service skills.
- Participate in international projects as needed.
Requirements
- University degree or equivalent knowledge in Business Administration, Supply Chain Management, or related studies.
- At least 3 years of relevant professional experience in an international, matrix-organized company.
- Experience in customer service or direct customer-facing roles.
- Strong team player with the ability to connect with different parts of the organization.
- Passionate about driving change and comfortable with ambiguity.
- Desire to challenge the status quo and take purposeful actions to transform towards future needs.
- High digital affinity and passion for working with digitalized systems and processes.
- Proficient in SAP SD, CRM, Esker, and MS Office (Word, Excel, Outlook).
- Excellent written and spoken English skills (C1 level or higher).
- Excellent written and spoken German skills (C1 level or higher).
- Willingness to collaborate in an international environment and occasional travel.
