Technical Support Specialist

Vor 4 Tagen

Dresden, Sachsen, Deutschland SAP Vollzeit
Join Our Team as a Technical Support Engineer

SAP is a global leader in enterprise software, and we're looking for a talented Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing expert-level technical support to our customers, ensuring they have a seamless experience with our products and services.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Identify and resolve technical issues related to our products and services
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base articles
  • Stay up-to-date with the latest product releases and technical advancements

Requirements:

  • 3+ years of experience in technical customer support or a related field
  • Strong technical skills, including knowledge of software development and testing
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Fluency in English and German (spoken and written)

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment
  • Access to the latest technology and tools
  • A global company with a strong commitment to diversity and inclusion

About SAP:

SAP is a global leader in enterprise software, with a strong commitment to innovation and customer satisfaction. We're a company that values diversity, inclusion, and employee well-being, and we're looking for talented individuals who share our values.

How to Apply:

If you're a motivated and talented individual who is passionate about technical support and customer satisfaction, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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