Marketplace Product Strategist

vor 1 Tag


Berlin, Berlin, Deutschland Helpling GmbH & Co. KG Vollzeit
Job Description

We are seeking a skilled Marketplace Product Strategist to join our team at Helpling GmbH & Co. KG.

About the Role

This is a critical product area, working closely with cross-functional teams to deliver impactful results.

Your Responsibilities
  • You will contribute to defining the vision and strategy for marketplace product areas, ensuring an optimized experience for both providers and customers.
  • You will take ownership of key KPIs, focusing on engagement, satisfaction, and retention metrics.
  • You will conduct user research and data analysis to gain insights into customer and provider needs.
  • You will collaborate with engineering, UX/UI, and BI teams to develop and launch new features for web & mobile apps, supporting marketplace efficiency.
  • You will support initiatives to improve marketplace liquidity, match rates, engagement, and service quality.
  • You will prioritize tasks based on short-term goals and long-term impact, focusing on high-value initiatives.
  • You will build and maintain effective relationships with stakeholders across marketing, operations, and BI to ensure alignment with business goals.
  • You will monitor and report on product performance, leveraging feedback to iterate and enhance product features.
Requirements
  • 2+ years of product management experience, ideally within a two-sided marketplace or platform environment.
  • Demonstrated ability to use data to make informed product decisions, focusing on engagement and retention.
  • Experience in agile and lean product development, with a proactive approach to learning and adapting.
  • Comfortable working within cross-functional teams and managing projects impacting multiple user groups.
  • Adaptable and comfortable with change; you're energized by dynamic environments.
  • Strong analytical skills, with the ability to interpret data and translate it into actionable product enhancements.
  • Passionate about creating solutions that address real-world challenges for both customers and service providers.
What We Offer
  • An opportunity to contribute to core product strategy within a fast-growing company.
  • Personal development: Have ownership of a key product area, with a real impact on our marketplace experience.
  • Multicultural team: 120 employees from 27 nations in Berlin that promote different perspectives, professional exchange as well as tolerance for each other and mutual ideas.
  • Hybrid Workspace: That gives you the freedom to work regularly from home and at times even from other European countries.
  • Work-life balance: Trust-based working hours that help you manage your everyday life flexibly.
  • Employee discount for Helpling.de, attractive salary €80,000 per year, company pension scheme incl. employer contribution, 5 paid child-sick-days, central location in the heart of Berlin (Friedrichstraße), and much more.

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