Client Partner Financial Services Specialist
vor 2 Wochen
About the Role
Publicis Sapient, a global leader in Digital Business Transformation, is seeking an experienced Associate Client Partner to join our exceptional client service team for Germany, Austria, and Switzerland.
Aligned to Financial Services, you will leverage the depth and breadth of our portfolio and the value-add of our extended capabilities through Publicis Groupe to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers.
Your Impact:
- Drive and lead stewardship in several clients, acting as their Publicis Sapient leader and ensuring profitable YoY Growth.
- Represent good industry knowledge to derive viable hypotheses on what the future pathways and steps in a digital business transformation of a client could be.
- Establish relationships at C/C-1 level to shape and drive an overall transformation agenda.
- Own the Publicis Sapient Account Plan and 360-degree relationship with each of your clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction.
- Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full Publicis Sapient portfolio.
- Foster deeper relationships with customer CXOs (beyond the CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities.
- Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for Publicis Sapient and its clients.
- Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercials goals.
- Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders.
- Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the Publicis Sapient CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams.
- Maintain a thorough understanding of the Publicis Sapient GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends.
- Cross-sell across our horizontals, services, solutions, and capabilities.
- Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business/financial/technical specialization, innovations, and contributions to the Publicis Sapient Growth Force Community.
- Manage Publicis Internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities.
- Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education.
Qualifications
Your Skills & Experiences
- Several years of experience in the Financial Services industry and within professional services with demonstrated success and growth as an account manager or client partner.
- Experience managing large accounts of €3 Mio.
- A passion for people, leadership, equality, and society.
- Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs.
- Strong global leadership capability to manage a team of up to 20 and lead change while inspiring and developing others.
- Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence.
- Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates.
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