Innovation and Customer Insights Manager

Vor 6 Tagen


Essen, Nordrhein-Westfalen, Deutschland E SE Vollzeit
About the Role

The successful candidate will have at least 5 years of experience in innovation management, customer insights, or product management, preferably within the energy, technology, or related sectors. Strong project management skills, a customer-centric mindset, and excellent communication skills are essential for this role.

Key Responsibilities
  • Gather and analyze customer feedback, preferences, and behaviors through various channels (surveys, focus groups, data analytics).
  • Translate customer insights into actionable recommendations that inform product development, marketing strategies, and go-to-market approaches.
  • Collaborate with cross-functional teams to ensure that customer needs are embedded in every stage of product development and delivery.
Benefits
  • Flexible working hours
  • Regular trainings
  • Individual mobility budget, e.g. for a company car
  • Health offers, e.g. personal health checks


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