Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Karlsruhe, Baden-Württemberg - Chrono24
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Customer Service Representative
vor 1 Monat
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer relations team, you will be responsible for providing exceptional support to our customers from German- and English-speaking countries.
Key Responsibilities
- Respond to customer inquiries about our luxury watch marketplace via phone and email.
- Provide personalized support to customers, resolving issues and finding satisfactory solutions.
- Work closely with our team to ensure seamless customer experience.
- Stay up-to-date with our products and services to provide accurate information to customers.
- Contribute to the development of our customer service processes and procedures.
What We Offer
As a Customer Service Representative at Chrono24, you will have the opportunity to work with a diverse team of professionals from over 10 countries. You will receive comprehensive training on our products and services, as well as ongoing support and development opportunities.
Requirements
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent problem-solving and conflict resolution skills.
- Strong command of English and German, both written and spoken.
- Experience in customer service or a related field is an asset.
What We Value
We believe in creating a culture of diversity, tolerance, and understanding. We welcome individuals from all backgrounds and perspectives, and we are committed to providing a supportive and inclusive work environment.