Assistant Manager Technical Client Services

vor 3 Wochen

Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany Vollzeit

About the Opportunity

We are seeking a highly skilled Assistant Manager to join our Client Services team in Kronberg, Germany. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and advisors.

About Your Role

As Assistant Manager, you will be responsible for:

  • Managing and resolving client complaints and tax enquiries in a timely and professional manner
  • Developing and implementing process improvements to enhance customer experience and reduce complaints
  • Collaborating with cross-functional teams to identify and address customer needs
  • Providing expert advice and guidance to clients and advisors on tax-related matters
  • Reporting risks and potential claims to senior management

About You

We are looking for a highly motivated and experienced professional with:

  • Strong knowledge of banking and finance regulations
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Fluency in German and English

What We Offer

We offer a comprehensive benefits package, including a competitive salary, comprehensive training and development opportunities, and a dynamic and supportive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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