Warranty and Technologies Specialist

vor 1 Woche


Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit
Job Overview

We are seeking a highly skilled Warranty and Technologies Specialist to join our team at Epiroc. As a key member of our Customer Center Europe West, you will play a vital role in providing technical support to our employees, customers, and business partners.

About the Role

This is a fantastic opportunity for an agile and hands-on individual who thrives in a dynamic environment. If you have a customer-centric approach, a passion for innovation, and excellent communication skills, we want to hear from you

Key Responsibilities
  • Provide technical support to all employees in the Customer Center, customers, and Business Partners
  • Handle warranty issues and reporting efficiently
  • Ensure closure of any product safety campaigns
  • Share the Technical Service News Bulletin (TSNB) with internal and external stakeholders
  • Lead the implementation and maintenance of Epiroc platforms such as Certiq and HATCON, and Synchroteam
  • Conduct and prepare internal and external training sessions related to warranty and technologies, gathering feedback from the Operation Team and Training Coordinator
Requirements
  • University Degree or equivalent education
  • Strong knowledge and experience in mining and construction techniques and aftermarket practices
  • Fluent in German and English – spoken and written
  • Excellent IT tool proficiency such as Sharepoint, SAP, and M3
Benefits
  • A competitive salary of approximately €60,000 per year, based on location and experience
  • Global career opportunities
  • Further qualifications and development: do not hesitate to learn something new with our Epiroc University
  • Discounted leasing via Epiroc of technical devices and 'JobRad'
  • Secured future due to employer-funded pension
  • BREAK PRO: program for short breaks and more moving opportunities during a working day
About Epiroc

Epiroc is a global productivity partner for mining and infrastructure customers. We develop and provide innovative and safe equipment, solutions for automation, digitalization, and electrification. Our dedicated employees support and work closely with customers to achieve their goals.



  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Product Specialist Warranty and TechnologiesEssential ResponsibilitiesAs a Product Specialist Warranty and Technologies, you will be responsible for providing technical support to our employees, customers, and business partners, as well as handling warranty-related tasks and ensuring smooth communication between various teams. Your key responsibilities will...


  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Technical Support RoleEpiroc is a global productivity partner for mining and infrastructure customers. As a Technical Support Specialist, you will play a crucial role in providing technical support to our employees, customers, and business partners, as well as handling warranty-related tasks and ensuring smooth communication between various teams.Key...


  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Technical Support Role OverviewEpiroc is a global productivity partner for mining and infrastructure customers, offering innovative and safe equipment, services, and solutions. As a Technical Support Manager, you will play a crucial role in providing technical assistance to employees, customers, and business partners, handling warranty-related tasks, and...


  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Technical Support RoleEpiroc is a global productivity partner for mining and infrastructure customers. We develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. Our company also offers world-class service and other aftermarket support as well as...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    About the RoleWe are seeking a highly skilled Automation and Controls Specialist to join our team at Greenlyte Carbon Technologies. As a key member of our team, you will be responsible for designing and implementing automation solutions to streamline our processes and improve efficiency.Key Responsibilities:Design and implement automation solutions using...


  • Essen, Nordrhein-Westfalen, Deutschland MSX International Vollzeit

    Technical Support SpecialistJob OverviewMSX International is seeking a highly skilled Technical Support Specialist to join our team.Key ResponsibilitiesProvide technical support to retailers and NSCs to resolve technical concerns.Assist in increasing First Time Fix Rates and Customer Satisfaction to reduce Warranty Cost and Repeat Repairs.Collaborate with...

  • Purchasing Specialist

    vor 1 Woche


    Essen, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    About Our ClientWe are excited to partner with thyssenkrupp in Essen to find a skilled Purchasing Specialist. If you have a completed apprenticeship, work experience, and motivation, this could be an excellent opportunity for you.Your ResponsibilitiesYou will conduct price and contract negotiations with a focus on non-production materials (MRO;...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    About the RoleWe are seeking a highly skilled Supply Chain Specialist to join our team at Greenlyte Carbon Technologies. As a key member of our Supply Chain & Logistics team, you will play a crucial role in ensuring the efficient procurement and logistics operations for our DAC (Direct Air Capture) plants.Your primary responsibilities will include managing...


  • Essen, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    For our client, thyssenkrupp in Essen, we are currently looking for an employee (m/f/d) in Purchasing. Do you have a completed apprenticeship, some work experience and a lot of motivation? Then use us as a springboard into an international and future-oriented group company.Here's what we offerAttractive salary and long-term job security through group...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    About the RoleWe are seeking a Quality Engineer Specialist to join our team at Greenlyte Carbon Technologies. This is an exciting opportunity for a motivated and experienced professional to lead the development of our Quality Organization.In this role, you will be responsible for building and leading a quality-driven organization that aligns with our company...


  • Essen, Nordrhein-Westfalen, Deutschland Zoho Corporation Europe Vollzeit

    Job OverviewZoho Corporation Europe is seeking a highly skilled Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing marketing campaigns to enhance our digital and events presence in the region.Key ResponsibilitiesCollaborate with sales, marketing, and product teams to create...


  • Essen, Nordrhein-Westfalen, Deutschland Allseas Vollzeit

    At Allseas, we are looking for a skilled Learning and Development Crew Specialist to join our team in Essen, Belgium. This role is a great opportunity for someone who is enthusiastic and hands-on, with a passion for training and development.Key Responsibilities:Plan and organise trainings for the crew of our vessels.Identify training needs for our crew by...


  • Essen, Nordrhein-Westfalen, Deutschland Zoho Corporation Europe Vollzeit

    Marketing and Campaigns SpecialistAre you looking for a challenging role in a global company? Do you want to make a difference in the world of marketing? We are seeking a talented Marketing and Campaigns Specialist to join our team at Zoho Corporation Europe.**Key Responsibilities:*** Collaborate with sales, marketing, and product teams to enhance our...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    Quality Engineer Role at Greenlyte Carbon TechnologiesAt Greenlyte Carbon Technologies, we are seeking a highly skilled Quality Engineer to join our team. As a Quality Engineer, you will be responsible for building and leading the Quality Organization, ensuring that our products meet the highest quality standards.Key Responsibilities:Develop and implement a...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    Quality Engineer RoleAt Greenlyte Carbon Technologies, we are seeking a Quality Engineer to lead the development and implementation of a comprehensive Quality strategy aligned with company objectives. The successful candidate will be responsible for ensuring quality targets are embedded across all functions, standardizing and introducing new processes, and...


  • Essen, Nordrhein-Westfalen, Deutschland MSX International Vollzeit

    Job SummaryWe are seeking a skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a crucial role in assisting retailers with the timely resolution of technical concerns.Key ResponsibilitiesSupport retailers and NSCs to resolve technical concerns.Increase First Time Fix Rates and Customer...

  • Hardware Engineer

    vor 4 Wochen


    Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    Key ResponsibilitiesAs a Hardware Engineer at Greenlyte Carbon Technologies, you will play a crucial role in designing and developing parts and assemblies of our next-generation Direct Air Capture (DAC) plants. Your primary focus will be on implementing industry-standard design practices and ensuring seamless integration with our DAC technology.Key...


  • Essen, Nordrhein-Westfalen, Deutschland E Energy Infrastructure Solutions GmbH Vollzeit

    Are you passionate about driving the decarbonization of cities and industries? Do you want to be part of a dynamic and international team that focuses on building capability and scaling business?E.ON Energy Infrastructure Solutions GmbH is seeking a highly motivated individual to join our Central Energy Infrastructure Solutions team as a Transformation and...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    About Our MissionWe are dedicated to preventing a climate crisis by developing innovative solutions to reduce CO2 emissions.Our team is working on a breakthrough direct air capture technology that captures CO2 from the atmosphere and produces hydrogen in parallel.How You'll ContributeWe are seeking outstanding individuals to drive our company's growth and...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    About the RoleWe are seeking a highly skilled Automation and Controls Engineer to join our team at Greenlyte Carbon Technologies. As a key member of our team, you will be responsible for designing and implementing automation solutions to optimize our processes and improve efficiency.Your primary focus will be on developing and executing plans for the...