Product Specialist Warranty and Technologies

vor 3 Wochen


Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

Technical Support Role Overview

Epiroc is a global productivity partner for mining and infrastructure customers, offering innovative and safe equipment, services, and solutions. As a Technical Support Manager, you will play a crucial role in providing technical assistance to employees, customers, and business partners, handling warranty-related tasks, and ensuring smooth communication between teams.

Key Responsibilities

  • Provide technical support to employees, customers, and business partners
  • Handle warranty issues and reporting efficiently
  • Ensure closure of product safety campaigns
  • Share technical service news with internal and external stakeholders
  • Lead the implementation and maintenance of Epiroc platforms, including Certiq and HATCON
  • Conduct and prepare internal and external training sessions on warranty and technologies

Requirements

  • University degree or equivalent education
  • Strong knowledge and experience in mining and construction techniques and aftermarket practices
  • Fluent in German and English – spoken and written
  • Excellent IT tool proficiency, including Sharepoint, SAP, and M3

Working at Epiroc

By joining Epiroc, you will be part of a global team that values collaboration, commitment, and innovation. You will have opportunities for career growth, professional development, and a good work-life balance. Epiroc offers a range of benefits, including global career opportunities, further qualifications and development, and a secured future due to employer-funded pension.



  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Product Specialist Warranty and TechnologiesEssential ResponsibilitiesAs a Product Specialist Warranty and Technologies, you will be responsible for providing technical support to our employees, customers, and business partners, as well as handling warranty-related tasks and ensuring smooth communication between various teams. Your key responsibilities will...


  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Technical Support RoleEpiroc is a global productivity partner for mining and infrastructure customers. As a Technical Support Specialist, you will play a crucial role in providing technical support to our employees, customers, and business partners, as well as handling warranty-related tasks and ensuring smooth communication between various teams.Key...


  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Job OverviewWe are seeking a highly skilled Warranty and Technologies Specialist to join our team at Epiroc. As a key member of our Customer Center Europe West, you will play a vital role in providing technical support to our employees, customers, and business partners.About the RoleThis is a fantastic opportunity for an agile and hands-on individual who...


  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Technical Support RoleEpiroc is a global productivity partner for mining and infrastructure customers. We develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. Our company also offers world-class service and other aftermarket support as well as...


  • Essen, Nordrhein-Westfalen, Deutschland Epiroc Vollzeit

    Lead by InspirationAs a member of our team, you will play a crucial role in providing technical support to our employees, customers, and business partners, as well as handling warranty-related tasks and ensuring smooth communication between various teams.Key ResponsibilitiesProvide technical support to all employees in the Customer Center, customers, and...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    About the RoleWe are seeking a highly skilled Automation and Controls Specialist to join our team at Greenlyte Carbon Technologies. As a key member of our team, you will be responsible for designing and implementing automation solutions to streamline our processes and improve efficiency.Key Responsibilities:Design and implement automation solutions using...


  • Essen, Nordrhein-Westfalen, Deutschland MSX International Vollzeit

    Technical Support SpecialistJob OverviewMSX International is seeking a highly skilled Technical Support Specialist to join our team.Key ResponsibilitiesProvide technical support to retailers and NSCs to resolve technical concerns.Assist in increasing First Time Fix Rates and Customer Satisfaction to reduce Warranty Cost and Repeat Repairs.Collaborate with...


  • Essen, Nordrhein-Westfalen, Deutschland Infoplus technologies Vollzeit

    At Infoplus technologies, we are seeking a skilled Network Security Specialist to join our team. The ideal candidate will have expertise in firewall configuration and network security.Key Responsibilities: Configure and manage firewalls to ensure network security Implement and maintain network security protocols Collaborate with the team to identify and...

  • Product Manager

    vor 4 Wochen


    Essen, Nordrhein-Westfalen, Deutschland Pharmiweb Vollzeit

    **Product Manager - Raman Spectrometry Specialist**We are seeking a highly skilled Product Manager to lead the development and management of our Raman Spectrometry product portfolio. As a key member of our team, you will be responsible for driving product positioning and marketing strategies, ensuring alignment with market needs and trends.**Key...

  • Product Manager

    vor 4 Wochen


    Essen, Nordrhein-Westfalen, Deutschland Pharmiweb Vollzeit

    **Product Manager - Raman Spectrometry Specialist**We are seeking a highly skilled Product Manager to join our team in Germany, focusing on Raman Spectrometry. As a key member of our dynamic team, you will have the opportunity to work with cutting-edge technology and innovative products, driving growth and success in the industry.**Key...


  • Essen, Nordrhein-Westfalen, Deutschland Zoho Corporation Europe Vollzeit

    Job OverviewZoho Corporation Europe is seeking a highly skilled Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing marketing campaigns to enhance our digital and events presence in the region.Key ResponsibilitiesCollaborate with sales, marketing, and product teams to create...


  • Essen, Nordrhein-Westfalen, Deutschland Zoho Corporation Europe Vollzeit

    Marketing and Campaigns SpecialistAre you looking for a challenging role in a global company? Do you want to make a difference in the world of marketing? We are seeking a talented Marketing and Campaigns Specialist to join our team at Zoho Corporation Europe.**Key Responsibilities:*** Collaborate with sales, marketing, and product teams to enhance our...

  • Procurement Specialist

    vor 4 Wochen


    Essen, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    For our client, thyssenkrupp in Essen, we are currently looking for an employee (m/f/d) in Purchasing. Do you have a completed apprenticeship, some work experience and a lot of motivation? Then use us as a springboard into an international and future-oriented group company.Here's what we offerAttractive salary and long-term job security through group...


  • Essen, Nordrhein-Westfalen, Deutschland E SE Vollzeit

    About the Role:We are seeking a highly skilled Product Development Specialist to join our team at E SE. As a Product Development Specialist, you will be responsible for driving the strategic development and seamless execution of an innovative learning journey targeted at leaders & executives, from conception to delivery.Key Responsibilities:Organize...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    Quality Engineer Role at Greenlyte Carbon TechnologiesAt Greenlyte Carbon Technologies, we are seeking a highly skilled Quality Engineer to join our team. As a Quality Engineer, you will be responsible for building and leading the Quality Organization, ensuring that our products meet the highest quality standards.Key Responsibilities:Develop and implement a...


  • Essen, Nordrhein-Westfalen, Deutschland BERSHKA Vollzeit

    Visual Commercial Opportunity at BERSHKAWe are looking for a talented Visual Commercial to join our team in Essen. As a key member of our team, you will be responsible for creating engaging store displays and presentations that showcase our products in the best possible light.Key Responsibilities:Optimize internal guidelines based on fashion and design...

  • Purchasing Specialist

    Vor 5 Tagen


    Essen, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    About Our ClientWe are excited to partner with thyssenkrupp in Essen to find a skilled Purchasing Specialist. If you have a completed apprenticeship, work experience, and motivation, this could be an excellent opportunity for you.Your ResponsibilitiesYou will conduct price and contract negotiations with a focus on non-production materials (MRO;...


  • Essen, Nordrhein-Westfalen, Deutschland MSX International Vollzeit

    Job SummaryWe are seeking a skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a crucial role in assisting retailers with the timely resolution of technical concerns.Key ResponsibilitiesSupport retailers and NSCs to resolve technical concerns.Increase First Time Fix Rates and Customer...


  • Essen, Nordrhein-Westfalen, Deutschland Greenlyte Carbon Technologies Vollzeit

    About Our MissionWe are dedicated to preventing a climate crisis by developing innovative solutions to reduce CO2 emissions.Our team is working on a breakthrough direct air capture technology that captures CO2 from the atmosphere and produces hydrogen in parallel.How You'll ContributeWe are seeking outstanding individuals to drive our company's growth and...


  • Essen, Nordrhein-Westfalen, Deutschland Zoho Corporation Europe Vollzeit

    Job Title: Customer Support SpecialistAbout the Role:We are seeking a highly motivated Customer Support Specialist to join our talented team at Zoho Corporation Europe. As a Customer Support Specialist, you will be responsible for providing exceptional support to our European customers via phone, chat, and email, addressing inquiries, troubleshooting issues,...