Business Process Management Development Team Lead

vor 3 Wochen

Aschaffenburg, Bayern, Deutschland DPDgroup Vollzeit

Drive Operational Excellence at DPDgroup

As a key member of our Operations team, you will play a crucial role in developing and implementing a Business Process Management framework across Geopost Europe Cross-Border Operations. This will involve working closely with the Director BPM and Standards, as well as other stakeholders, to ensure seamless coordination and effective communication.

Your Key Responsibilities:

  • Develop and implement a Business Process Management framework that aligns with Geopost Europe Cross-Border Operations' goals and objectives.
  • Collaborate with the Operations Process and Standards Managers to prioritize BPM development and ensure smooth implementation.
  • Agree on priorities for Operations Document development with Stream leads and ensure timely completion.
  • Support process mapping efforts to achieve high-quality and easy-to-understand process maps.
  • Coordinate input from Business Units and Central Streams for Operational Processes, Policies, Standards, Procedures, etc.
  • Develop, write, and ensure agreement of high-quality Operations Documents.
  • Maintain all agreed and finalized documents in relevant Operations Document Management Systems, including Intranet.

Who We're Looking For:

  • Extensive knowledge and experience in Quality Management and Business Process design.
  • Comprehensive knowledge and understanding of DMAIC and other process improvement methodologies and tools.
  • Strong organizational and program/project management skills.
  • Experience in Stakeholder management in relation to program/project management.
  • Experience in developing and writing high-quality Policy, Standards, and Procedures documents.
  • Excellent written and verbal communication skills in English.
  • Ability to effectively communicate within the organization.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and inclusive work environment.
  • Recognition and rewards for outstanding performance.
  • Access to cutting-edge technology and tools.

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