Business Process Management Development Lead

vor 4 Wochen


Aschaffenburg, Bayern, Deutschland DPDgroup Vollzeit

Unlock Your Potential at DPDgroup

Join our team of experts in Business Process Management and Development, and help us drive innovation and excellence across Geopost Europe Cross-Border Operations.

About the Role:

  • Develop, plan, and implement a Business Process Management framework across Geopost Europe Cross-Border Operations, working closely with the Director BPM and Standards.
  • Collaborate with Operations Process and Standards Managers to prioritize BPM development and ensure seamless integration with existing processes.
  • Agree priorities for the development of Operations Documents with Stream leads, ensuring high-quality and easy-to-understand process maps.
  • Support process mapping efforts to achieve high-quality and easy-to-understand process maps, working closely with Geopost Europe Operations.
  • Coordinate input from Business Units and Central Streams for the development of Operational Processes, Policies, Standards, Procedures, etc.
  • Develop, write, and ensure agreement of high-quality Operations Documents, ensuring all agreed and finalized documents are maintained in relevant Operations Document Management Systems.

Requirements:

  • Extensive knowledge and experience in Quality Management and Business Process design.
  • Comprehensive knowledge and thorough understanding of DMAIC and other process improvement methodologies and tools.
  • Strong organizational and program/project management skills, with experience in Stakeholder management.
  • Excellent written and verbal communication skills in English, with ability to effectively communicate within the organization.

What We Offer:

  • Mentorship and development opportunities within DPDgroup.
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.


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