Operations Excellence Manager
vor 2 Wochen
We are seeking an experienced Operations Excellence Manager to join our team at Hive Technologies GmbH. As a key member of our operations team, you will be responsible for driving operational excellence and improving customer satisfaction across our European markets.
Key Responsibilities:
- Manage and develop a team of Operations Managers across 4 international markets
- Optimize fulfillment KPIs and cost centers to improve 3PL performance
- Present KPIs to Hive's leadership and derive actionable strategies to improve customer satisfaction
- Delight customers by creating solutions for operational challenges
- Collaborate with cross-functional teams to improve operational processes and software
Your Profile
We are looking for a passionate leader with a proven track record in managing teams and driving operational excellence. You should have experience in managing teams in fulfillment operations, be a strong communicator, and have a knack for analyzing data and improving processes.
What We Offer
As a member of our team, you will have the opportunity to work with a highly driven team of exceptional people, make a significant impact on our operations, and enjoy a range of benefits including attractive compensation, flexible working hours, and a positive and inspiring work atmosphere.
About Us
Hive Technologies GmbH is a leading operations platform in Europe, working with hundreds of brands across the continent. We are committed to fostering diversity and inclusion in our teams and strive to create an inclusive workplace where everyone feels encouraged to be their true self and grow professionally.
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