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Senior Operations Excellence Manager
vor 1 Monat
Job Summary
We are seeking a highly skilled Senior Operations Excellence Manager to join our team at Flaconi GmbH. As a key member of our Operations Excellence team, you will drive cross-departmental business and process excellence, building and leading cross-functional project teams to improve the customer experience.
Key Responsibilities
- Develop and implement operational excellence strategies to drive business growth and improve customer satisfaction.
- Lead cross-functional project teams to identify and implement process improvements, leveraging data analysis and project management skills.
- Collaborate with stakeholders to develop and implement project plans, ensuring timely and within-budget delivery.
- Conduct needs assessments, develop project proposals, and manage project budgets and resources.
- Build and maintain strong relationships with internal stakeholders, including senior management, to ensure alignment and support for operational excellence initiatives.
- Develop and maintain a deep understanding of Flaconi's business goals, strategies, and processes to inform operational excellence initiatives.
- Stay up-to-date with industry trends and best practices in operational excellence, sharing knowledge and expertise with the team.
Requirements
- Proven experience in project management, process improvement, and operational excellence, ideally in the e-commerce industry.
- Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform business decisions.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders.
- Strong project management skills, with the ability to plan, execute, and deliver projects on time and within budget.
- Fluent German and excellent English language skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer
- A competitive salary range of €53,500 - €73,500 gross per year, based on skills and experience.
- A permanent contract and comprehensive benefits package, including health insurance and pension scheme.
- Opportunities for professional development and growth, including training and education programs.
- A dynamic and supportive work environment, with a strong focus on work-life balance and employee well-being.
- A range of employee benefits, including flexible working hours, home office options, and a generous vacation allowance.
