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Customer Service Representative
vor 2 Monaten
We are seeking a highly skilled and motivated Customer Service Representative to join our team at DG timework GmbH. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries via phone, email, and other communication channels
- Resolve customer complaints and issues in a fair and timely manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in MS Office and other software applications
- Ability to work flexible hours, including evenings and weekends
- Competitive salary and benefits package
- Opportunities for career advancement
- Professional development and training
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
DG timework GmbH is a leading provider of customer service solutions. We are committed to delivering exceptional service to our clients and their customers. Our team is dedicated to providing a positive and supportive work environment that fosters growth and development.