Customer Service Representative
Vor 2 Tagen
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at DIS AG in Nürnberg. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Provide top-notch customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with internal teams to resolve customer complaints and issues
- Stay up-to-date on product knowledge and services to provide accurate information to customers
- Meet or exceed customer satisfaction targets and key performance indicators
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- High school diploma or equivalent required; degree in a related field preferred
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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