Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Bayreuth, Bayern - CYBEX GMBH
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
vor 1 Monat
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Customer Service Representative
vor 2 Monaten
Job Summary:
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at CYBEX GMBH. In this role, you will be responsible for providing exceptional customer service, processing orders, and coordinating logistics.
Key Responsibilities:
- Process orders via phone, email, or EDI package
- Plan and coordinate deliveries, resolving any logistics issues that may arise
- Support the accounts payable and finance department
- Main contact for customers, key accounts, and distribution partners
- Perform administrative and organizational tasks
- Handle customer complaints and concerns
- Assist in testing new transactions and processes in SAP
- Liaise with the bank to handle special payment terms
- Assist in CRM reports and data analysis
- Define country-specific payment and export terms
- Manage special shipping requests
Requirements:
- Commercial apprenticeship or similar education
- Up to 3 years of working experience in a similar position
- Team-minded, resilient, and able to respond sensitively and skillfully to customer wishes
- Strong English and German language skills
- Good to great MS Office knowledge; SAP/ERP knowledge preferred
About Us:
CYBEX GMBH is a dynamic and growing company that values customer satisfaction and teamwork. We offer a supportive and collaborative work environment, with opportunities for professional growth and development.
