Senior Key Account Manager, Delivery Solutions Partner

vor 2 Wochen

Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit
About the Role

This is a unique opportunity to join Amazon Deutschland S12 Transport GmbH as a Senior Key Account Manager, DSP MEU. As a key member of our team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery experiences for our customers.

Key Responsibilities
  • Safety and Compliance: Collaborate with Safety and Regional Managers to ensure business safety compliance and implement processes to prevent accidents.
  • Performance Optimization: Guide delivery partners to scale their businesses, manage operational issues, and prepare for peak periods, ensuring they have the necessary resources to succeed.
  • Onboarding and Support: Support delivery partners during the onboarding process, providing guidance and resources to ensure a smooth transition.
  • Operational Improvement: Identify workflow inefficiencies and implement process improvements at the network level and individual delivery partner level.
  • Relationship Development: Foster strong relationships between Amazon and our delivery partners, driving sentiment improvements and ensuring a collaborative partnership.
  • Communication and Alignment: Ensure effective communication and alignment with delivery partners, OTR partners, and Amazon teams to drive business success.
  • Representation and Advocacy: Represent the interests of delivery partners within Amazon and advocate for their needs and concerns.
  • Upskilling and Utilization: Coach delivery partners to effectively utilize tools and resources, ensuring they have the necessary skills to succeed.
  • Customer Metric Improvement: Identify opportunities to improve customer metrics and develop strategies to drive growth and success.
  • Process Consistency: Champion the consistent application of last-mile processes within delivery stations, challenging under-the-roof processes that impact on-the-road operations.
  • Brand Image Protection: Improve driver standards to protect the Amazon brand image and ensure a positive customer experience.
About the Team

Amazon Logistics, or AMZL, handles last-mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Our team is people-focused and supportive, particularly as many of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our on-the-road people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services.

Requirements
  • A degree in a relevant field.
  • Relevant experience in operations, last-mile delivery, account or relationship management, small business logistics, or retail/vendor/supplier management.
  • Relevant experience working with third-party resources on a regional/national scale.
  • Relevant experience working with a contingent workforce in a business with peak seasons.
  • Relevant experience in using data analytics to solve problems such as customer, partner, or business performance issues.
  • Advanced proficiency in written and verbal German.

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 3 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleThis is a unique opportunity to join Amazon Deutschland S12 Transport GmbH as a Senior Key Account Manager, where you will be responsible for building and maintaining strong relationships with our delivery partners. As a key member of our team, you will play a crucial role in ensuring the smooth delivery of our products to customers.Key...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleThis is a unique opportunity to join Amazon TA as a Senior Key Account Manager, where you will be responsible for building and maintaining strong relationships with our delivery partners. As a key member of our team, you will play a crucial role in ensuring the smooth delivery of our products to customers.Key ResponsibilitiesSafety and...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleThis is a unique opportunity to join Amazon TA as a Senior Key Account Manager, where you will be responsible for building and maintaining strong relationships with our delivery partners. As a key member of our team, you will play a crucial role in ensuring the smooth delivery of our products to customers.Key ResponsibilitiesSafety and...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleThis is a unique opportunity to join Amazon Deutschland S12 Transport GmbH as a Senior Key Account Manager, where you will be responsible for building and maintaining strong relationships with our delivery partners. As a key member of our team, you will play a crucial role in ensuring the smooth delivery of our products to customers.Key...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleThis is a unique opportunity to join Amazon Deutschland S12 Transport GmbH as a Senior Key Account Manager, where you will be responsible for building and maintaining strong relationships with our delivery partners. As a key member of our team, you will play a crucial role in ensuring the smooth delivery of our products to customers.Key...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleThis is a unique opportunity to join Amazon TA as a Senior Key Account Manager, where you will play a critical role in building and maintaining strong relationships with our last-mile delivery partners. As a key member of our team, you will be responsible for ensuring seamless delivery operations, driving business growth, and fostering a...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleThis is a unique opportunity to join Amazon TA as a Senior Key Account Manager, where you will play a critical role in building and maintaining strong relationships with our last-mile delivery partners. As a key member of our team, you will be responsible for ensuring seamless delivery operations, driving business growth, and fostering a...

  • Senior Key Account Manager, Logistics Partnership Specialist

    vor 3 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our logistics partners, ensuring seamless delivery operations and driving business growth.Key ResponsibilitiesSafety...

  • Senior Key Account Manager, DSP MEU

    Vor 5 Tagen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery operations, and driving business growth.Key...

  • Senior Key Account Manager, DSP MEU

    Vor 5 Tagen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery operations, and driving business growth.Key...

  • Senior Key Account Manager, DSP MEU

    vor 1 Woche

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Third Party Logistics Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery experiences for our customers.Key...

  • Senior Key Account Manager, DSP MEU

    vor 1 Woche

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Third Party Logistics Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery experiences for our customers.Key...

  • Senior Key Account Manager, Logistics Operations

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleAs a Senior Key Account Manager, Logistics Operations at Amazon TA, you will play a critical role in building and maintaining strong relationships with our third-party logistics partners. Your primary focus will be on ensuring seamless last-mile delivery operations, driving business growth, and improving customer satisfaction.Key...

  • Senior Key Account Manager, Logistics Operations

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleAs a Senior Key Account Manager, Logistics Operations at Amazon TA, you will play a critical role in building and maintaining strong relationships with our third-party logistics partners. Your primary focus will be on ensuring seamless last-mile delivery operations, driving business growth, and improving customer satisfaction.Key...

  • Senior Key Account Manager, DSP MEU

    Vor 7 Tagen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Third Party Logistics Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery operations, and driving process improvements to...

  • Senior Key Account Manager, DSP MEU

    Vor 7 Tagen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Third Party Logistics Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery operations, and driving process improvements to...

  • Senior Key Account Manager, Logistics Partnership Specialist

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our third-party logistics partners.Key ResponsibilitiesSafety and Compliance: Partner with our Safety and Regional Managers to ensure...

  • Senior Key Account Manager, Logistics Partnership Specialist

    vor 2 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our third-party logistics partners.Key ResponsibilitiesSafety and Compliance: Partner with our Safety and Regional Managers to ensure...

  • Lead Key Account Strategist, MEU

    vor 1 Monat

    Sindelfingen, Baden-Württemberg, Deutschland Amazon Europe Core Vollzeit

    Role OverviewIn the capacity of a Senior Key Account Manager, you will play a pivotal role in nurturing and enhancing our relationships with last-mile delivery partners. Your primary focus will be to ensure that our logistics operations run seamlessly, facilitating the timely delivery of goods to our customers. Daily ResponsibilitiesYour position will be...

  • Senior Key Account Manager, Logistics Partnership Specialist

    vor 4 Wochen

    Sindelfingen, Baden-Württemberg, Deutschland Amazon TA Vollzeit

    Logistics Partnership Manager Job SummaryWe are seeking a highly skilled Logistics Partnership Manager to join our team at Amazon TA. As a Logistics Partnership Manager, you will be responsible for building and maintaining strong relationships with our logistics partners, ensuring seamless delivery experiences for our customers.Key Responsibilities:Partner...