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Senior Key Account Manager, DSP MEU
vor 2 Monaten
We are seeking a highly skilled Third Party Logistics Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery operations, and driving process improvements to enhance customer experience.
Key Responsibilities- Safety and Compliance: Collaborate with Safety and Regional Managers to ensure business safety compliance and implement measures to prevent accidents.
- Performance Optimization: Guide delivery partners to scale their business, manage operational issues, and prepare for peak periods, ensuring they have the necessary resources to succeed.
- Process Improvement: Identify workflow inefficiencies and develop solutions to improve operational efficiency, reduce costs, and enhance the delivery experience.
- Relationship Management: Develop and maintain strong relationships with delivery partners, ensuring effective communication, and resolving issues promptly.
- Communication and Alignment: Ensure seamless communication with delivery partners, Amazon teams, and stakeholders, aligning on goals, objectives, and strategies.
Amazon Logistics, or AMZL, handles last-mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
Requirements- Education: A degree in a relevant field.
- Experience: Relevant experience in operations, last-mile delivery, account or relationship management, small business logistics, or retail/vendor/supplier management.
- Language Skills: Advanced proficiency in written and verbal German.
