Logistics Manager for Retail Delivery
vor 4 Wochen
The Logistics Manager for Retail Delivery will be responsible for fueling the growth of the business through the optimization of our logistics consumer experience working cross-functionally. This role will support the relationship with major operations partners, as well as OPEX budgets, and will run a small operations team in-house; with the expectation to constantly challenge the status quo and optimize.
Key Responsibilities
- Organize a flawless execution of the fulfillment of Retail Store orders from order placement until delivery, including returns.
- Lead the relationships with all our business partners across warehouses, transportation, and omnichannel.
- Define the mid to long-term roadmap to evolve our logistics operations set up, turn it into an action plan that reflects the strategy and priorities, and execute.
- Collaborate with our global technology and product management teams, to influence our global technology roadmap and implement all the necessary changes to our OMS systems.
- Leverage consumer insights to build strategies, improve the consumer experience, and lead times of last-mile Retail order delivery.
- Manage and continue to elevate the logistics operations team. Collaborate tightly cross-functionally, with our dedicated partners in function such as finance, planning, IT, and Retail.
- Manage OPEX budgets tightly, ensure accurate annual and quarterly forecasting to ensure we can show P&L leverage. Support the monthly closing process, ensure accuracy of data used for accruals and revenue recognition.
- Develop, report, and manage industry-relevant and leading KPIs, monitor, and develop strategies to improve consumer experience, cost of fulfillment, etc.
Requirements
- Have a commercial and process mindset be able to see the bigger picture and understand the business priority and needs. Be confident with process, systems, and be able to translate commercial strategy into operating model and supply chain solutions.
- Strong data literacy. Is not afraid of exploring new data sources and enhance existing or create new operational overviews.
- Sense of ownership and pride in your performance and its impact on company's success
- Critical thinker and problem-solving skills. Identifies and resolves problems in a timely manner.
- Team player able to influence and motivate, coach, and develop the team and peers.
- Good time-management skills. Knows how to effectively prioritize demands of both the function and business unit. Completes tasks correctly and on time.
- Results-driven and ambitious, motivated, and strives to achieve team and personal goals.
- Great interpersonal and excellent oral and written communication skills, and attentive listener.
- 'Gets' Levi. Passionately embraces the challenge and effort to keep Levi unique; committed to go the extra mile to build/protect the brand.
Education and/or Experience
- Bachelor's degree in business discipline
- 5+ years of experience within retailing and omnichannel solutions, preferably in a similar industry as Levi's
- Proven track record in problem-solving and process improvements including measurable outcomes
- Hands-on experience with SAP (preferably FMS), BI Reporting, and Microsoft Office Suite
- Ability to read and apply operational metrics with the right balance between analytical and process understanding skills.
- Able to level the communication, messaging, and action-driven conclusions to the audience it is shared with.
- Fluent in English. Other European languages is added value.
- Strategic thinking + flawless execution
- Ability to effectively communicate and collaborate with internal and external multidisciplinary groups.
Location
Dorsten, Germany
Full Time/Part Time
Full time
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