Director, Transportation

Location: Germany/Remote

Reports to: VP, Distribution and Logistics

Company:
We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For nearly 170 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen®, Signature by Levi Strauss & Co. and Beyond Yoga.

SUMMARY:
The individual will be in charge of expanding the business through the improvement of our Distribution consumer experience working with different functions. This includes managing our current and Future Full European Transportation network with Freight and Carrier Partners in Germany, UK and CZ as well as transportation to all our markets that we serve in our Full Sales Channel Environment, until the development and transition of our Omni Channel capabilities. She or he will support the relationship with major operations partners, as well as OPEX budgets, and will run a small operations team in-house; with the expectation to constantly challenge the status quo and optimize.

She or he must be comfortable with working in a very cross-functional environment, working closely with different European and Global teams, especially where it comes to technology and Reporting. She or he must have a getting things done mentality, and a demonstrated ability to effectively negotiate, communicate, build effective partnerships across the organization, and influence others.

This role will lead Transportation Management Services for our Total Europe Region for all modes of outbound transportation for Levi internal & external customer inclusive of Distributors, Strategic Accounts, Regional Wholesale, Digital, Distributors (EU) and DTC store and ecommerce. As a Director of Transportation focusing on outbound flows, this role will oversee the activities to achieve strategic goals, quality, cost, and service.

Role will be responsible for delegating tasks and leading the execution of the overall Transport department and Customer Experience goals. The Director is responsible for effectively communicating cross-functionally to maintain the most productive and efficient workflow for the transportation function. This involves driving all financial metrics while ensuring all service commitments are maintain for all business channels. The leader drives performance and accountability while enforcing Levi’s Core Competencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following):
Organizational Impact: Responsible for a flawless transition and execution of the fulfillment of Omni Channel orders from order on dock until delivery, including returns.
- Continuously monitoring if the operational execution meets the agreed Strategy and service levels required for our DTC First principles. Per service type, country, and channel you are up to date with the latest status, performance, and action.
- Work cross-functionally with your stakeholders, including DTC, eCom, Wholesale, Customer Service, Distribution Centre (DC), Transportation and IT to identify process inefficiencies and suggests improvements or enhancements. Create and drive strategic and tactical plans to (re)solve those in a timely manner.
- Interface between the commercial and planning teams and the DC Director to communicate business decisions and their consequences, e.g., forecasting, (in)active products, promotions, and campaigns periods.
- Consistent reporting of the operational performance (scorecards) that drive the correct actions and follow up, with specific attention on OTIF, delivery flaws and return execution.
- Aid in the strategic development/improvement of procedures, (ad hoc) reports & processes
- Drive transportation alignment Across all sales channels with cross-functional partners on strategic initiatives aligned with the AOP and LRP and Commercial expansion plans. Collaborate with and provide decisive point of view with partners internally and externally.
- Demonstrate a consumer first mind-set to implement and drive relevant strategies to improve operational efficiencies together and service to accounts.
- Identifies internal processes and procedures within transportation to utilize Continuous Improvement Tools and Techniques to reach the strategic objectives of the customer.
- Implement transport strategies to meet Levi goals and customer expectations.
- Ensure that the department performance goals are set and achieved, through the proper execution
- Collaborates with cross-functional departments while balancing workflow. Administer observations on teammates & transport partners to drive performance improvem