Service Administrator im Customer Support
Vor 5 Tagen
Wir suchen einen motivierten und engagierten Service Administrator im Customer Support, der sich für die Erfüllung unserer Kundenbedürfnisse begeistern kann.
Deine Aufgaben- Als erste Anlaufstelle für Kundenanfragen im SAP-Umfeld der DKB-Gruppe bist du für die kompetente Unterstützung unserer Kunden bei technischen und anwendungsbezogenen Fragen zuständig.
- Du analysierst und löst Probleme sowie weiterleitest komplexe Anfragen an die entsprechenden Kollegen.
- Die Dokumentation und Nachverfolgung von Supportfällen in unserem System ist eine weitere wichtige Aufgabe.
- Bei der Erstellung und Pflege von Wissensdatenbanken und Supportdokumentationen bist du ein wichtiger Teil unseres Teams.
- Abgeschlossene kaufmännische Berufsausbildung
- Erste praktische Erfahrungen im Customer Support, Kundenservice oder Customer Success Management
- Ausgeprägte Kommunikationsfähigkeiten, hohe Serviceorientierung sowie Teamfähigkeit
- Affinität zu SAP-Themen
- Gute technische Auffassungsgabe und Problemlösungskompetenz
- Selbstständige und strukturierte Arbeitsweise
- Freude am Umgang mit Menschen und ein hohes Maß an Empathie
- Sicherer Umgang mit den gängigen MS-Office-Anwendungen
- Flexibles und mobiles Arbeiten - temporär auch im EU-Ausland
- 30+ Urlaubstage
- Duz-Kultur/ kein Dresscode
- Individuelle Entwicklungs- und Karrierewege
- Angebote zum Gesundbleiben
- Fahrtkostenzuschuss (ÖPNV) und JobRad
- Spannende und vielfältige Aufgaben mit tollen Teamgeist
- Weiterbildung und zukunftsrelevante Qualifizierung
- Vermögenswirksame Leistungen und Pluxee Benefits Card
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Service Administrator im Customer Support
Vor 2 Tagen
Berlin, Berlin, Deutschland DKB Service GmbH VollzeitDein Beitrag zur Erfolgsgeschichte von DKB Service GmbHWir suchen einen motivierten und engagierten Service Administrator, der sich in unserem Kunden-Service-Team einbringen möchte. Als Teil unseres Teams wirst du eine wichtige Rolle bei der Gewährleistung eines hohen Service-Niveaus für unsere Kunden spielen.Deine AufgabenAls erste Anlaufstelle für...
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Service Administrator im Customer Support
Vor 3 Tagen
Berlin, Berlin, Deutschland DKB Service GmbH VollzeitDein Beitrag zur Erfolgsgeschichte von DKB Service GmbHWir suchen einen motivierten und engagierten Service Administrator, der sich in unserem Kunden-Service-Team einbringen möchte. Als Teil unseres Teams wirst du eine wichtige Rolle bei der Gewährleistung eines hohen Service-Niveaus für unsere Kunden spielen.Deine AufgabenAls erste Anlaufstelle für...
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Service Administrator im Customer Support
vor 2 Wochen
Berlin, Berlin, Deutschland DKB Service GmbH VollzeitDein Beitrag zur Erfolgsgeschichte von DKB Service GmbHWir suchen einen motivierten und engagierten Service Administrator, der sich in unserem Team einbringen möchte. Als hundertprozentiges Tochterunternehmen der DKB AG leisten wir als #geldverbesserer gemeinsam einen wichtigen Beitrag für das, was Menschen zum Leben brauchen.Deine AufgabenDu wirst die...
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Service Administrator im Customer Support
Vor 5 Tagen
Berlin, Berlin, Deutschland DKB Service GmbH VollzeitDein Beitrag zur Erfolgsgeschichte von DKB Service GmbHWir suchen einen motivierten und engagierten Service Administrator, der sich in unserem Team einbringen möchte. Als hundertprozentiges Tochterunternehmen der DKB AG leisten wir als #geldverbesserer gemeinsam einen wichtigen Beitrag für das, was Menschen zum Leben brauchen.Deine AufgabenDu wirst die...
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Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout Us: At Workstation Customer Care, we pride ourselves on delivering exceptional support to our valued customers. Our client revolutionizes the way viewers enjoy their favorite shows and movies by providing access to all episodes at once, allowing for a personalized viewing experience.Role Overview: We are seeking several skilled Customer Support...
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Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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E-commerce Customer Support Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support SpecialistJoin our team at Workstation Customer Care, where we are dedicated to providing exceptional service in the online eyewear industry. We are seeking a motivated individual to enhance our Customer Support department.Key Responsibilities:Processing customer orders and accurately recording delivery informationEntering orders into our...
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Dutch Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJoin Our Team as a Dutch Customer Service RepresentativeAt Workstation Customer Care, we specialize in providing efficient and user-friendly e-scooter leasing services, ideal for navigating urban landscapes. Our mission is to ensure that our customers enjoy a seamless experience while using our services. We are currently seeking dedicated individuals to...
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Dutch Customer support
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOur client leases e-scooters - the perfect means of transport for urban environments: quick, overseeable and without problems when looking for parking. These benefits have already been recognized by many people who have registered with our customer - or are planning to do so. We are looking for new colleagues in customer service in order to register all...
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Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
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Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...
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Customer Service Dutch Streaming Platform
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
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Customer Service Representative
vor 4 Stunden
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
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Customer Service Representative
vor 5 Stunden
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
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IT Infrastructure Administrator
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: IT System AdministratorCompany: Workstation Customer CareLocation: RemoteOverview:The IT System Administrator plays a crucial role in maintaining and enhancing our IT infrastructure. This position involves a variety of responsibilities aimed at ensuring the smooth operation of our systems.Key Responsibilities:Manage, design, and optimize...
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IT Infrastructure Administrator
Vor 5 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: IT System AdministratorCompany: Workstation Customer CareLocation: RemoteOverview:The IT System Administrator plays a crucial role in maintaining and enhancing our IT infrastructure. This position involves a variety of responsibilities aimed at ensuring the smooth operation of our systems.Key Responsibilities:Manage, design, and optimize...