Aktuelle Jobs im Zusammenhang mit Global Risk Management Specialist, Escalation Oversight and Prevention - Munich, Bayern - Amazon Deutschland Services GmbH - A11


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    Amazon Deutschland Services GmbH - A11 is committed to maintaining the trust of its customers and brand owners worldwide.To achieve this goal, the Marketplace Abuse team is responsible for identifying and preventing abuse.The team is looking for a Risk Manager to manage critical and high-impact global events and escalations.The ideal candidate should be...


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  • Munich, Bayern, Deutschland Amazon Deutschland Services GmbH Vollzeit

    At Amazon Deutschland Services GmbH, we prioritize customer trust above all else. To maintain this trust, our Escalation Management & Prevention (EMP) team collaborates with sellers, brands, vendors, and customers to identify and prevent intellectual property infringement and other product abuse.We seek an analytical professional to join our EMEA EMP Team,...

  • Risk Manager

    vor 2 Wochen


    Munich, Bayern, Deutschland Amazon Deutschland Services GmbH - A11 Vollzeit

    Amazon Deutschland Services GmbH - A11 is committed to maintaining the trust of its customers worldwide.To achieve this goal, the Marketplace Abuse team relies on identifying and preventing abuse for our customers and brand owners.We are looking for a Risk Manager to take ownership of critical and high-impact global events and escalations.The ideal candidate...


  • Munich, Bayern, Deutschland Amazon Deutschland Services GmbH Vollzeit

    About the RoleWe are seeking an analytical Risk Manager to join our EMEA Escalation Management & Prevention (EMP) Team at Amazon Deutschland Services GmbH. The EMP team works with sellers, brands, vendors, and customers to identify and prevent infringement of intellectual property and other abuse in our product catalog.As a Risk Manager, you will investigate...


  • Munich, Bayern, Deutschland Amazon Deutschland Services GmbH - A11 Vollzeit

    Amazon Deutschland Services GmbH - A11 is seeking a highly skilled Risk Manager to join the Marketplace Abuse team. As a Risk Manager, you will play a critical role in identifying and preventing abuse for our customers and brand owners worldwide.The ideal candidate should have a proven track record of setting program strategy to deliver results, leading and...


  • Munich, Bayern, Deutschland Amazon Deutschland Services GmbH Vollzeit

    Job Description:At Amazon Deutschland Services GmbH, we value customer trust above all else. To maintain this trust, our Escalation Management & Prevention (EMP) team collaborates with sellers, brands, vendors, and customers to identify and prevent intellectual property infringement and other product abuse in our catalog.We are seeking an analytical...

Global Risk Management Specialist, Escalation Oversight and Prevention

vor 2 Monaten


Munich, Bayern, Deutschland Amazon Deutschland Services GmbH - A11 Vollzeit

Amazon Deutschland Services GmbH - A11 is recognized for its commitment to excellence, consistently earning accolades as a trusted entity among customers.

To uphold this esteemed reputation, the Marketplace Abuse team is dedicated to identifying and mitigating risks for our customers and brand proprietors globally.

Our expansion necessitates leaders who act swiftly, possess an entrepreneurial mindset to devise innovative solutions, and exhibit relentless determination to achieve objectives while adeptly navigating and resolving intricate challenges.

The Selling Partner Abuse team is responsible for formulating and executing policies, tools, and technological advancements aimed at safeguarding customers.

We seek leaders who are ready to take charge of various domains and successfully execute critical, high-visibility initiatives.

We are in search of a Risk Management Specialist to oversee significant global incidents and escalations.

The ideal candidate should be enthusiastic about ensuring that customers can make informed purchasing choices and that brand owners and sellers on Amazon thrive in listing and marketing their products.

Your decisions are pivotal not only in protecting customers and sellers but also in sustaining the integrity of the Amazon catalog and product listings ecosystem.


Key Responsibilities:
  • Demonstrate a successful history of establishing program strategies that yield tangible results.
  • Lead and assist teams in addressing, investigating, managing, and resolving high-stakes incidents and escalations related to product authenticity (counterfeit, trademark, copyright) and safety concerns.
  • Take a proactive role in drafting and presenting comprehensive reports, including responses for senior leadership and Correction of Errors (COE) documentation.
  • Evaluate existing policy and procedural deficiencies, and devise solutions to address them.
  • Oversee and/or manage projects aimed at enhancing operational and procedural efficiency, which will involve data assessment and extensive collaboration with external teams.
  • Vigilantly monitor media and global occurrences to foresee and mitigate potential risks, utilizing data to analyze trends and proactively resolve issues.
  • Exercise high-level judgment to manage our most complex enforcement decisions.


Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Basic Qualifications:
  • Experience in compliance program management, legal affairs, governance, auditing, risk/loss prevention, or a related field.
  • Bachelor's degree or equivalent experience.
  • Proven experience in handling confidential information.
  • Proficiency in defining program requirements, alongside utilizing data and metrics to drive enhancements.
  • Professional auditing qualifications or similar risk or compliance certifications.
  • Familiarity with SQL and Excel.
Preferred Qualifications:
  • Background in research and investigative skills or a related field.