Customer Service Representative
vor 2 Stunden
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues that may arise.
Key Responsibilities:- Provide top-notch customer service via phone and email
- Act as the primary point of contact for all customer inquiries related to travel
- Process bookings, cancellations, and changes for our clients
- Document all interactions and results in our system
- Previous experience in customer service is a plus, but not required
- Excellent communication and problem-solving skills
- Proficiency in PC software and applications
- Fluency in German language
- Availability to work flexible hours, including weekends and evenings
- 30 days of paid vacation
- Flexible work-life balance with options for sabbatical and remote work
- Competitive salary package with bonuses and commissions
- Modern and dynamic work environment
- State-of-the-art equipment and tools
- 13th month salary and additional benefits
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