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Customer Service Representative

vor 2 Monaten


Chemnitz, Sachsen, Deutschland AmRest DE Sp. z o.o. & Co. KG Vollzeit
About Us

AmRest DE Sp. z o.o. & Co. KG is a leading food service company with a strong presence in Germany, Austria, Denmark, and Switzerland. As a Master Franchisee of KFC, we are committed to delivering exceptional customer experiences and building a strong brand presence in the market.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and contributing to the overall success of our business.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive and memorable experience for every guest
  • Take orders, serve food and beverages, and handle customer inquiries in a professional and courteous manner
  • Work collaboratively with the restaurant team to ensure efficient service delivery and maintain a clean and safe dining environment
  • Upsell and promote menu items, specials, and promotions to increase sales and drive revenue growth
Requirements
  • Minimum 18 years of age, with a strong passion for customer service and a willingness to learn and grow
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Flexibility to work a variety of shifts, including weekends and holidays, as needed
What We Offer
  • A competitive salary and benefits package, including opportunities for career growth and professional development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • The opportunity to work with a leading food service company, with a strong brand presence and a commitment to excellence