Customer Support Specialist
Vor 7 Tagen
Systech, a leading brand of Dover Corporation, is seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our Track and Trace system.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and remote sessions
- Analyze and resolve technical issues related to the Track and Trace system
- Collaborate with internal teams, including R&D and Field Service Technicians, to resolve complex issues
- Develop and maintain knowledge base articles and documentation to support customer queries
Work Arrangement: Hybrid
We offer a competitive compensation package and a dynamic work environment that values innovation and collaboration. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply.
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