Field Service Technician

vor 3 Wochen


Deutschland Nikon Precision Europe GmbH Vollzeit
Job Title: Field Service Engineer

The Field Service Engineer (FSE) plays a crucial role in ensuring the smooth operation of NSR equipment at Nikon customers' sites. Key responsibilities include installation, operation training, support, service, and repair of NSR equipment.

When not on-site, the FSE provides remote support to customers or colleagues and delivers service training to new hires. This role requires the ability to perform routine maintenance, repair, and provide on-site and on-call service as per service agreements.

Key Responsibilities:

  • Perform routine maintenance, repair, and provide on-site and on-call service as per service agreements
  • Provide remote support to customers or colleagues
  • Deliver service training to new hires
  • Prepare and maintain accurate logs, service records, part usage documentation, and diagnostic updates
  • Submit written service reports concerning all maintenance activities
  • Install or relocate customer equipment and perform associated start-up and check-out procedures

Requirements:

  • Good education in Electronics and Mechanical Engineering
  • Knowledge/experience in Optics and Pneumatics an advantage
  • Good understanding of Photolithography and Semiconductor processing an advantage
  • Practical 'hands-on' ability
  • Good level of English (spoken & written). German a benefit though not required
  • Proficiency with business software (MS Office)

This is a full-time, permanent position that requires a professional, service-oriented, and customer-focused individual with the ability to collect and analyze data to diagnose and report problems.



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